---------- Forwarded message ----------
From: bhawani shankar verma <bsvermad...@gmail.com>
Date: Fri, Jul 20, 2018 at 1:01 PM
Subject: Re: [AI] problems in google chrome
To: "AccessIndia: a list for discussing accessibility and issues
concerning the disabled." <accessindia@accessindia.org.in>
do the following, hope this will help: if not you should switch to
firefox extended support release version 52.
1) First of all delete the Local State file which holds some of the
Custom Settings, and see if it helps you. To delete the Local State
file,
follow these
steps:
1. Close Google Chrome
2. Open run dialog or Windows Explorer
3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User
Data
4. You’ll find “Local State” file there. Delete it
5. Open Google Chrome and see if has helped.
2) You could also try the following.
Rename the Default folder which has all the Google extensions,
Bookmarks,
History, Jumplist icons etc. The reason why we are renaming it is
because if
it’s not the cause of the random freezes and crashes, then you don’t
have
to lose all this information.
To rename the Default folder, follow these steps:
1. Close Google Chrome
2. Open Windows Explorer
3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User
Data
4. You’ll find the Default folder here. Rename it to “Default.old”
5. Open Google Chrome and see if this has helped stop the crashes.
Remember to rename the folder back to its original name. Now you at
least
know if you need to look at at thse factors or not.
3) You might also want to checkout if the Flash extension is the culprit
and causing the crashes, and see if it helps. To do so, follow these
steps:
1. Open Google Chrome
2. In the address bar type in “about:plugins”
3. Find “Flash” and click on Disable
4. Restart Google Chrome and test it now
4) Check if your
Google Chrome Shockwave Plugin is creating problems.
Find & Disable Power-Hungry Extensions in Chrome using
Chrome Task Manager.
-----Original Message----- From: Preeti Bhutani
Sent: Friday, July 20, 2018 11:15 AM
To: AccessIndia: a list for discussing accessibility and issues
concerning the disabled.
Subject: Re: [AI] problems in google chrome
*Unable to perform the tasks after disabling the magnifier. My vision
loss
and hearing loss is quite severe*
*And I don’t hnve sighted help support. My parents are not computer
literate *
On Thu, Jul 19, 2018 at 11:07 PM, shankar shan <shankarsai...@gmail.com>
wrote:
Hi mam, as you said in the above mail,
I guess that, there might the things happening with your magnifier,
so, disable the magnification software and try to perform the tasks
such as aploading the files and so on, if the issues still persists
please come back, the experts might assist you more on this.
On 7/19/18, Preeti Bhutani <bookwor...@gmail.com> wrote:
> *I tried resetting, it didn’t work *
>
> *Thanks anyway *
>
>
> On Thu, Jul 19, 2018 at 1:34 PM, alahu <gokulmaithe...@gmail.com>
wrote:
>
>> Hi
>>
>> Try to reset the browser,
>>
>>
>> Thanks with regards
>>
>> Alaheshwari
>>
>> On Thu, Jul 19, 2018 at 1:10 PM, Preeti Bhutani <
bookwor...@gmail.com
>
>> wrote:
>>
>> > *Can anyone help me with problems in google chrome browser…….*
>> >
>> > *When I surf the net , I find random letters missing like b in
>> > book
>> appears
>> > as ook*
>> >
>> > *When I try to save images, the browser hangs up *
>> >
>> > *When I try to attach files on gmail, browser hangs up *
>> >
>> > *When I try to download files , again browser hangs up*
>> >
>> > *My brother tried reloading google chrome 3 times but the problems
>> > remain
>> > *
>> >
>> > *I use windows 7 with zoom text …….magnifying software *
>> >
>> >
>> >
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--
Thanks and regards,
Shankar.C
Mobile/ whatsapp: +91- 7795927572.
email: shankarsai...@gmail.com
skype: shankar.a
*****
Senior Accessibility tester at Cerner health care solutions, bangalore.
*****
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