Good to know that! ----- Original Message ----- From: "Vetrivel Adhimoolam" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Saturday, December 08, 2007 6:30 PM Subject: [AI] Files invisible issue resolved
>I managed to access my files. Although the hole issue is still a puzzle to > me. Forwarded messages. > > ----- Original Message ----- > From: [EMAIL PROTECTED] > To: [EMAIL PROTECTED] > Sent: Thursday, December 06, 2007 5:29 PM > Subject: Re: Re: Compaq Presario C501NR Notebook PC e-mail > > > Hello Vetrivel, > > Thank you for writing back to us with the required information. > > In reviewing your message, I understand that the some of the files which > you > have burnt with XP is not recognizing by the windows vista and the folder > appears as empty. But those CD's are fine and they work well with XP > systems. > > I will certainly assists you in this regard. > > This issue could be due to correpted CD DVD drivers. > > In order to resolve the issue I request you perform the below given steps. > > STEP 1: > ====== > > Reinstall the CD DVD drve > -------------------------- > 1. Click Start, and enter "device manager " into the Start Search field. > 2. Click the plus sign ( + ) next to DVD/CD-ROM Drives . > If DVD/CD-ROM Drives is not in the list, skip to Step 2 to reseat the > drive cables. > 3. Select the drive name, click the uninstall button, and wait about five > seconds. > 4. Click Action , select Scan for Hardware changes , and then wait for > Windows to find and install the CD/DVD drive. 5. When done, the drive > name > should appear in a Windows message and in Device Manager > 6. Open the CD/DVD-Rom drive category again and do the following actions > depending on what is shown in DVD/CD-ROM Drive. > > STEP 2: > ====== > > Download and install the patch from the following web site: > > http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs > > Once you download this file, double-click the downloaded file to update > the > Windows Registry. Restart the computer when prompted. > > I am sure the above information helps you. If you require further > assistance > or if the problem persists, please contact us anytime. We are committed to > ensuring your satisfaction with our products, as well as our service. We > will be glad to assist you further. > > > Sincerely, > Raine > HP Total Care > > ***Do Not Delete Service Ticket Number*** > {ticketno:[8005814784]} > ***Do Not Delete Service Ticket Number*** > > Our advice is strictly limited to the question(s) asked and is based on > the > information provided to us. HP does not assume any responsibility or > liability for the advice given and shall not be liable for any direct, > indirect, special, incidental or consequential damages in connection with > the use of this information. Always back up your data. > For more information, including technical information updates, please > visit > our Web site at http://www.hp.com/support. > > > > -----Original Message----- > From: [EMAIL PROTECTED] > Date: 12/06/2007 14:20:55 EST > To: [EMAIL PROTECTED] > Cc: > Subject: Re: Compaq Presario C501NR Notebook PC e-mail supp > > Hello Raine, > > Those CDs were burnt almost three years ago and I just used the usual > CD burning method within XP. Those were burnt in a format known as > CDFS. I am having this problem particularly with MP3 CDs. > Interestingly; half of the folders in all those CDs can be easily > accessed while the remaining ones appear empty. I tried copying those > folders to a flash disk in XP systems, but they are shown empty in > that as well. Since those CDs are working fine with XP, I don't see > any problem with CD disks. Nor do I see any issue with the hardware > since it is able to read/write most of the CDS. So there seems to be a > software issue and I did so much of online research through > HP/Microsoft vista pages, but no use and no patch seems to be > available.So let me know what to do with it. > > Best Regards, > > Vetri. > > > On 12/5/07, [EMAIL PROTECTED] > wrote: >> >> Hello Vetrivel, >> >> Thank you for contacting HP Total Care. >> >> I would like toinform you that, I do not have enough information to >> answer >> you in this regard. Please provide a detailed description of the issue >> you >> are experiencing, so that we can investigate the issue and find the >> solution. Please provide the following information: >> >> * In which format you have burnt the CD's. >> >> * Which software youhave used to burn the CD's. >> >> Please get back to me with the information requested above as it is >> important that I resolve your issue in a timely manner. >> >> >> Sincerely, >> Raine >> HP Total Care >> >> ***Do Not Delete Service Ticket Number*** >> {ticketno:[8005814784]} >> ***Do Not Delete Service Ticket Number*** >> >> Our advice is strictly limited to the question(s) asked and is based on >> the >> information provided to us. HP does not assume any responsibility or >> liability for the advice given and shall not be liable for any direct, >> indirect, special, incidental or consequential damages in connection with >> the use of this information. Always back up your data. >> For more information, including technical information updates, please >> visit >> our Web site at http://www.hp.com/support. > > > > ----- Original Message ----- > From: [EMAIL PROTECTED] > To: [EMAIL PROTECTED] > Sent: Friday, December 07, 2007 6:01 PM > Subject: Re: Re: Re: Compaq Presario C501NR Notebook PC e-m > > > Hello Vetrivel, > > Thank you for contacting HP Total Care. > >>From your message, I understand that the issue still persists even after > performng the steps given in the previous email. > > To isolate the issue, I request you please, check for the windows update > on > your notebook and get back to us with the results. > > I hope the above information helps you. If you have further questions, > please reply to this message and we will be happy to help you. > > > Sincerely, > Raine > HP Total Care > > > > ----- Original Message ----- > From: [EMAIL PROTECTED] > To: [EMAIL PROTECTED] > Sent: Friday, December 07, 2007 9:23 PM > Subject: Re: Re: Re: Re: Compaq Presario C501NR Notebook PC > > > Hello Vetrivel, > > Thank you for writing back to us. > >>From your mail, I understand that the issue doesn't resolve even after > performing the steps given in the previous emails. > > To isolate the issue, I request you please download and install the > software > from the below given link which will recover the data from the CD's. > > http://www.isobuster.com/isobusterdownload.php > > NOTE: The URL above will take you to a non HP Web site. HP does not > control > and is not responsible for information outside of the HP Web site. > > I hope the above information helps you. If you require further assistance > or > if the problem persists, please contact us anytime. We are committed to > ensuring your satisfaction with our products, as well as our service. We > will be glad to assist you further. > > > Sincerely, > Raine > HP Total Care > > To unsubscribe send a message to [EMAIL PROTECTED] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
