I operate my locker independently. It is in joint names but I go alone to the 
locker facility then I ask for my locker to be opened. I give my locker number. 
The bank officer writes the information in the register and then he takes his 
own key. 
We walk together to my locker. He inserts his key and leaves and then I insert 
my key and open it and do whatever I want and then I close it. Then I call for 
the officer he checks the locker and then we leave. I sign the register and 
then the security guard escorts me to the entrance of the facility and I am out 
on the road. 
I have written this in detail so that there should not be any question of how 
we will manage. Its been nearly 5 years since I have been operating this 
locker. However I must say that I haven’t applied for this locker. It is held 
by my family jointly. 
Kanchan  

-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf Of 
bhawani shankar verma
Sent: 28 January 2019 14:17
To: AccessIndia: a list for discussing accessibility and issues concerning the 
disabled.
Subject: Re: [AI] Locker Facility for the Blind

no, this issue have a practical problem. who will escort you towards locker 
room? hence, a blind person is allowed locker facility jointly.
here is the extract of the circular followed in our bank.
2. Locker facility to the visually impaired persons The facility of locker may 
be provided to the visually impaired person (literate as well as illiterate) in 
the following two forms:
list of 1 items
i. Locker facility may be allowed jointly with a person without any visual 
impairment known/ related to him/ her (the visually impaired person intending 
to take locker on lease) and operation of such locker shall be permitted 
jointly. All the documents relating to leasing of locker shall be executed 
jointly.

list end
list of 1 items
ii. Locker facility may be allowed singly in the individual name of the 
visually impaired person. However, operation of such locker shall be permitted 
in the presence of one literate witness with no visual impairment who shall be 
designated by the lessee at the time of execution of Deed Memorandum. The 
lessee (the visually impaired person) may designate maximum three witnesses at 
the time of executing the Rent Deed Memorandum. The signature of the list end 
witness shall also be obtained along with the signature/ thumb impression of 
the visually impaired lessee at the time of operation of locker.
list of 1 items
iii. The visually impaired customer (lessee of locker) may change the witness 
(es) subsequently. Until and unless the situation warrants, frequent changes in 
the witness (es) should be discouraged.
list end
list of 1 items
iv. It should be ensured that the designated witness (es) is / are
customer(s) of the branch and whose identification and address verification has 
been conducted by applying full KYC procedures.
list end
list of 1 items
v. Such lessee of locker can also appoint a person who is literate with no 
visual impairment as an authorized person for operating the locker, as per the 
extant guidelines. The lessee must call at the branch for appointing the 
authorized person.
list end
The words “VISUALLY IMPAIRED” should be written on top of each form, i.e. 
PNB 80 in RED INK. (Annexure - A)

-----Original Message-----
From: Arup Chakraborty
Sent: Monday, January 28, 2019 1:55 PM
To: [email protected]
Subject: [AI] Locker Facility for the Blind

Dear List,
Are blind persons allowed to have locker facility independently by the banks?
Arup


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