Yes, technically it is possible for a blind customer to operate a locker
independently but problem arises when you want to open a locker account
independently.
In my opinion, this facility should also be given to VI's consumers after
changing the current norms allowing a VI customer operate locker jointly.
Warm Regards,
Amit Bhatt
Moderator - SayEverything, an open discussion forum for persons with
disabilities
https://lists.sayeverything.org/mailman/listinfo/sayeverything
Techpedia India, A Technical discussion Board in India
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www.sayeverything.org
Head - Banking Wing, National Federation of the Blind
www.nfbindia.org
Ast Manager - United Bank of India
www.unitedbankofindia.com
Mob: +91-9560175887
"A player that makes a team great is more valuable than a great player"
----- Original Message -----
From: "Kanchan Pamnani" <[email protected]>
To: "'AccessIndia: a list for discussing accessibility and issues concerning
the disabled.'" <[email protected]>
Sent: Tuesday, January 29, 2019 8:46 PM
Subject: Re: [AI] Locker Facility for the Blind
I operate my locker independently. It is in joint names but I go alone to
the locker facility then I ask for my locker to be opened. I give my locker
number. The bank officer writes the information in the register and then he
takes his own key.
We walk together to my locker. He inserts his key and leaves and then I
insert my key and open it and do whatever I want and then I close it. Then
I call for the officer he checks the locker and then we leave. I sign the
register and then the security guard escorts me to the entrance of the
facility and I am out on the road.
I have written this in detail so that there should not be any question of
how we will manage. Its been nearly 5 years since I have been operating
this locker. However I must say that I haven’t applied for this locker. It
is held by my family jointly.
Kanchan
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On
Behalf Of bhawani shankar verma
Sent: 28 January 2019 14:17
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Locker Facility for the Blind
no, this issue have a practical problem. who will escort you towards
locker room? hence, a blind person is allowed locker facility jointly.
here is the extract of the circular followed in our bank.
2. Locker facility to the visually impaired persons The facility of locker
may be provided to the visually impaired person (literate as well as
illiterate) in the following two forms:
list of 1 items
i. Locker facility may be allowed jointly with a person without any visual
impairment known/ related to him/ her (the visually impaired person
intending to take locker on lease) and operation of such locker shall be
permitted jointly. All the documents relating to leasing of locker shall
be executed jointly.
list end
list of 1 items
ii. Locker facility may be allowed singly in the individual name of the
visually impaired person. However, operation of such locker shall be
permitted in the presence of one literate witness with no visual
impairment who shall be designated by the lessee at the time of execution
of Deed Memorandum. The lessee (the visually impaired person) may
designate maximum three witnesses at the time of executing the Rent Deed
Memorandum. The signature of the list end witness shall also be obtained
along with the signature/ thumb impression of the visually impaired lessee
at the time of operation of locker.
list of 1 items
iii. The visually impaired customer (lessee of locker) may change the
witness (es) subsequently. Until and unless the situation warrants,
frequent changes in the witness (es) should be discouraged.
list end
list of 1 items
iv. It should be ensured that the designated witness (es) is / are
customer(s) of the branch and whose identification and address
verification has been conducted by applying full KYC procedures.
list end
list of 1 items
v. Such lessee of locker can also appoint a person who is literate with no
visual impairment as an authorized person for operating the locker, as per
the extant guidelines. The lessee must call at the branch for appointing
the authorized person.
list end
The words “VISUALLY IMPAIRED” should be written on top of each form, i.e.
PNB 80 in RED INK. (Annexure - A)
-----Original Message-----
From: Arup Chakraborty
Sent: Monday, January 28, 2019 1:55 PM
To: [email protected]
Subject: [AI] Locker Facility for the Blind
Dear List,
Are blind persons allowed to have locker facility independently by the
banks?
Arup
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