Hi, Adding an Captcha need not necessarily deny access to visually impaired users to banking services, as long as its accessible and intuitive to use. CAPTCHA's allow websites to combat Spam and robot trafic on their website, which these days is a high security risk to not have.
so instead of asking that CAPTCHAs be removed entirely, ask them to put in an alternative that works well, such as Googles CAPTCHA version 2. that has a checkbox to check I am not a robot. as long as you are logged into your google account, it'll verify you, or ask you to fill in audio which tbh is decent Cheers, On Sat, 17 Aug 2019 at 16:01, kailas amolik <kailasamo...@rediffmail.com> wrote: > > > Dear All, king > > for internet banking of SBI they have again introduced capcha. It would be > our humble request to do away with it. It seriously hampers one's access > from internet banking to big group of visually challenged members. > > > > Thank you > > > > Kailas > > On Fri, 16 Aug 2019 14:18:00 +0530 Jeegar Pithwa wrote > > >No captcha is still there, when we directly login to personal banking in > > > > online SBI it from us to enter capture > > > > Still status ko persist > > > > > > > > > > > > On 16 August 2019 1:50:47 pm Vidhya Y wrote: > > > > > > > > > I purchased apps today from my SBI bank. > > > > > I didn't have to submit captcha! > > > > > Thanks to everyone who made this happen! > > > > > > > > > > Best, > > > > > Vidhya. > > > > > > > > > > On 8/16/19, Jeegar Pithwa wrote: > > > > >> Indeed, great initiative I have also written two same email ID > > > > >> > > > > >> > > > > >> On 16 August 2019 9:45:47 am avinash shahi wrote: > > > > >> > > > > >>> ---------- Forwarded message ---------- > > > > >>> From: CHAIRMAN SBI > > > > >>> Date: Wed, 14 Aug 2019 10:07:45 +0000 > > > > >>> Subject: RE: Please take back capcha from online.sbi.com it denies > > > > >>> independent Net banking to visually impaired customers > > > > >>> To: avinash shahi > > > > >>> > > > > >>> ��®होदय/Sir, > > > > >>> > > > > >>> बैंकके अध्यक्षको संबोधितआपका ई��®ेलह��®े प्राप्तहुआ औरह��®ारे ध्यान > > > > >>> ��®ेंलाने केलिए धन्यवाद। ह��® आपकाई��®ेल संबंधितअधिकारी कोआवश्यक > > > > >>> कार्यवाहीके लिएअग्रेषित कररहे हैं। > > > > >>> We have received your email addressed to the Chairman and thank you > > > > >>> for bringing it to our attention. We are forwarding your email to the > > > > >>> concerned authorities for further necessary action. > > > > >>> > > > > >>> सादर/ Regards, > > > > >>> > > > > >>> अध्यक्षके कार्यकारीसचिव / Executive Secretary to Chairman > > > > >>> > > > > >>> -----Original Message----- > > > > >>> From: avinash shahi > > > > >>> Sent: 14 August 2019 14:31 > > > > >>> To: CHAIRMAN SBI > > > > >>> Subject: Please take back capcha from online.sbi.com it denies > > > > >>> independent Net banking to visually impaired customers > > > > >>> > > > > >>> Warning: This email is not originated from SBI. Do not click on > > > > >>> attachment or links/URL unless sender is reliable. Malware/ Viruses > > > > >>> can be easily transmitted via email. > > > > >>> > > > > >>> Dear sir, > > > > >>> From today morning SBI has again reintroduced capcha on its website: > > > > >>> > https://ind01.safelinks.protection.outlook.com/?url=www.online.sbi.com&data=02%7C01%7Cchairman%40sbi.co.in%7C917fe4118d0442eac33008d72095fc9b%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637013700869879570&sdata=UiQGQJng%2F%2B0cWzXvCoyVJ%2BV0WwUHvSGOpqtCcq2FrQo%3D&reserved=0 > > > > >>> while log in. It again puts thousands of visually impaired/print > > > > >>> impaired customers to remain dependent on others while doing Net > > > > >>> Banking. SBI was considered to be one of the best service providers to > > > > >>> disabled customers then why this sudden change? please you are > > > > >>> requested to introduce OTP provision to aunthenticate which is > > > > >>> accessible also. I hope you will take decision in this regard which > > > > >>> will ensure equity and facilitate seemless experience on SBI website > > > > >>> to visually impaired customers. > > > > >>> Regards > > > > >>> > > > > >>> -- > > > > >>> Avinash Shahi > > > > >>> (Assistant) –Human Resource Management Department Reserve Bank of India > > > > >>> Lucknow > > > > >>> > > > > >>> The information in this mail is confidential and is intended solely > > > > >>> for addressee. Access to this mail by anyone else is unauthorized. > > > > >>> Copying or further distribution beyond the original recipient may be > > > > >>> unlawful. 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