Why don’t you do something to make their mobile app accessible if Union bank 
claims to be doing something constructive towards the accessibility standard? 
Ever since their mobile app changed from NXT to Vyom, the experience on their 
app with talkback has become horrible, you cannot even locate the log out 
button once you log in.

 

From: [email protected] <[email protected]> On Behalf 
Of Rahul Gambhir
Sent: Friday, December 30, 2022 11:09 AM
To: [email protected]
Subject: [AI] U-Token - an app with maximum accessibility features by Union 
Bank of India

 

Dear List 

In our endeavour of keeping the list updated with the accessibility updates at 
Union Bank of India, I am happy to share information about the accessibility 
being achieved in one of the mobile application (U-token.) 

This is an easy to use two factor authentication solution by Union Bank of 
India.  Customer can generate a token number through this App and use that 
token number to authorize the internet banking transaction instead of SMS OTP. 

Yesterday Bank has made live U Token Android App (version 2.1.0) with main 
features/changes as accessibility enhancement.  

Myself and Prashant Naik are pleased to share the development with the list, as 
this is one of the app for which we worked very closely with the developers to 
improvise on screen reader accessibility.  

Following accessibility features are integrated in the latest release of the 
app;

*       Auto announcement of u token code  after login. 
*       The code gets updated in 60 seconds, once the code is updated, an auto 
announcement  is made by the screen reader. 
*       Added labels to the controls which were not labelled, which makes the 
app more screen reader friendly. 
*       Controls which were earlier not operable with talkback are now made 
operable in this release. 

We are thankful to Union Bank of India for providing great support and 
experience on end to end accessibility implementation in U-token application.

 

 

With regards

Rahul Gambhir

Mobile: 9999989133

Email: [email protected]

 

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