Dear Rahul and Prashant,
Thank you for putting in consistent efforts to make Union Bank's digital
products accessible.

Regards,

Srinivasu Chakravarthula, CPWA
Website <http://www.srinivasu.org> | LinkedIn Profile
<http://linkedin.com/in/srinivasuc> | Follow me on Twitter
<http://twitter.com/csrinivasu>
Director of Accessibility, Watermark <http://watermarkinsights.com>


On Fri, Dec 30, 2022 at 9:46 PM Rahul Gambhir <[email protected]>
wrote:

> Dear Sir
>
> Thank you for your valuable feedback.  Bank is in process of working on
> digital products accessibility improvements including Vyom app.
>
> Best regards,
>
> Sent from my iPhone
> Thanks
> Rahul Gambhir
> Mobile:9999989133
> Email: [email protected]
>
> On 30-Dec-2022, at 6:53 PM, Vikas Kapoor <[email protected]> wrote:
>
> 
>
> Why don’t you do something to make their mobile app accessible if Union
> bank claims to be doing something constructive towards the accessibility
> standard? Ever since their mobile app changed from NXT to Vyom, the
> experience on their app with talkback has become horrible, you cannot even
> locate the log out button once you log in.
>
>
>
> *From:* [email protected] <[email protected]> *On
> Behalf Of *Rahul Gambhir
> *Sent:* Friday, December 30, 2022 11:09 AM
> *To:* [email protected]
> *Subject:* [AI] U-Token - an app with maximum accessibility features by
> Union Bank of India
>
>
>
> Dear List
>
> In our endeavour of keeping the list updated with the accessibility
> updates at Union Bank of India, I am happy to share information about the
> accessibility being achieved in one of the mobile application (U-token.)
>
> This is an easy to use two factor authentication solution by Union Bank of
> India.  Customer can generate a token number through this App and use that
> token number to authorize the internet banking transaction instead of SMS
> OTP.
>
> Yesterday Bank has made live U Token Android App (version 2.1.0) with main
> features/changes as accessibility enhancement.
>
> Myself and Prashant Naik are pleased to share the development with the
> list, as this is one of the app for which we worked very closely with the
> developers to improvise on screen reader accessibility.
>
> Following accessibility features are integrated in the latest release of
> the app;
>
>    - Auto announcement of u token code  after login.
>    - The code gets updated in 60 seconds, once the code is updated, an
>    auto announcement  is made by the screen reader.
>    - Added labels to the controls which were not labelled, which makes
>    the app more screen reader friendly.
>    - Controls which were earlier not operable with talkback are now made
>    operable in this release.
>
> We are thankful to Union Bank of India for providing great support and
> experience on end to end accessibility implementation in U-token
> application.
>
>
>
>
>
> With regards
>
> Rahul Gambhir
>
> Mobile: 9999989133
>
> Email: [email protected]
>
>
>
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