Even this is not working on their web site looks like some technical issue. I am also facing same. I think we should raise this concern to railway. It was working last month but not now.
On Sun, 14 May, 2023, 8:36 am rituraj meena, <riturajmeena1...@gmail.com> wrote: > Dear AccessIndia Members, > > I am writing to bring to your attention a concerning issue that I have > encountered while booking train tickets on the IRCTC app. As a person > with a disability, I usually avail of the physically handicapped > concession while booking tickets. However, I have noticed that this > option is not available on the app while booking tickets under the > general quota, even though I have ticked the "person with a > disability" box. > > I have tried to contact IRCTC customer support regarding this issue, > but so far, I have not received a satisfactory response. While the > physically handicapped concession option is available on the IRCTC > website, it is not always possible to book tickets through a laptop. > > As someone who frequently uses the IRCTC app for booking tickets, I > find it extremely inconvenient that this option is not available on > the app. Therefore, I request you to kindly help raise awareness of > this issue with others on the AccessIndia mailing list and to bring > this to the attention of IRCTC. > > I believe that this issue needs to be addressed urgently to ensure > that the booking process is more accessible and user-friendly for all > passengers. I hope that we can work together to raise awareness of > this issue and to ensure that the necessary steps are taken to address > it. > > Thank you for your attention to this matter, and I look forward to > hearing your thoughts and suggestions. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CABJ9aU7hCRso_EhsY%2B63VOjLKQy%2BsBE9ZLUDciUaspU6sotjVQ%40mail.gmail.com > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAv6bjXOCbL5wHrcDWzjgW7NC-ygntodgBo7OiF6yS%2B6ui%3Dp7g%40mail.gmail.com.
