Hi all, happy to share after registering complaining to IRCTC care,
they have fixed the technical issue in mobile app platform,  Now
concession is available in latest update of mobile app, you can update
IRCTC mobile app from play store  and avail concession through mobile
app.


On 5/14/23, rituraj meena <riturajmeena1...@gmail.com> wrote:
> but sir, I successfully booked a ticket in Shatabdi
> and got concession. I got 795 ticket in 438.
> On 5/14/23, Rahul Bhatia <smartrahulbha...@gmail.com> wrote:
>> Exactly PWD quota is just for seats that are reserved for us we can
>> avail concession in general quota as well.  in general quota also we
>> have concession just we need to select person with disability
>> checkbox, but I have tried just now in IRCTC website I am not able to
>> get concession there as well how ever I have dropped mail to
>> c...@irctc.co.in as well just now with the concern, its look like some
>> technical issue at their end.
>>
>>
>> On 5/14/23, rituraj meena <riturajmeena1...@gmail.com> wrote:
>>> don't spread wrong imformation please. we can book ticket in general
>>> quota from concession card because very limited seats available in PWD
>>> quota. If PWd was the only option using E-card, book ticket in VIP
>>> trains was dream for us.
>>>
>>> On 5/14/23, Ajay Kharb <ajaykharb2...@gmail.com> wrote:
>>>> Respected sir.
>>>> I would like to inform you that we don't get the dissabilities quota
>>>> consession option if we book tickets under the general quota. To avail
>>>> your
>>>> consession, you have to select the pwd quota from the given list in the
>>>> IRCTC application. We won't get any consession on our ticket under the
>>>> general quota.
>>>> So the application does not have any problem. You have to select the
>>>> pwd
>>>> quota option to avail your consession.
>>>> With regards
>>>> Ajay.
>>>>
>>>> On Sun, 14 May, 2023, 8:36 am rituraj meena,
>>>> <riturajmeena1...@gmail.com>
>>>> wrote:
>>>>
>>>>> Dear AccessIndia Members,
>>>>>
>>>>> I am writing to bring to your attention a concerning issue that I have
>>>>> encountered while booking train tickets on the IRCTC app. As a person
>>>>> with a disability, I usually avail of the physically handicapped
>>>>> concession while booking tickets. However, I have noticed that this
>>>>> option is not available on the app while booking tickets under the
>>>>> general quota, even though I have ticked the "person with a
>>>>> disability" box.
>>>>>
>>>>> I have tried to contact IRCTC customer support regarding this issue,
>>>>> but so far, I have not received a satisfactory response. While the
>>>>> physically handicapped concession option is available on the IRCTC
>>>>> website, it is not always possible to book tickets through a laptop.
>>>>>
>>>>> As someone who frequently uses the IRCTC app for booking tickets, I
>>>>> find it extremely inconvenient that this option is not available on
>>>>> the app. Therefore, I request you to kindly help raise awareness of
>>>>> this issue with others on the AccessIndia mailing list and to bring
>>>>> this to the attention of IRCTC.
>>>>>
>>>>> I believe that this issue needs to be addressed urgently to ensure
>>>>> that the booking process is more accessible and user-friendly for all
>>>>> passengers. I hope that we can work together to raise awareness of
>>>>> this issue and to ensure that the necessary steps are taken to address
>>>>> it.
>>>>>
>>>>> Thank you for your attention to this matter, and I look forward to
>>>>> hearing your thoughts and suggestions.
>>>>>
>>>>> --
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>>>>> .
>>>>>
>>>>
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>>>>
>>>
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>>>
>>
>>
>> --
>> Thanks & Regards
>> Rahul Bhatia
>>
>> --
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>>
>
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>
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> sent through this mailing list..
>
>
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>


-- 
Thanks & Regards
Rahul Bhatia

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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