Ashutosh and others, Thanks for expressing your frustration and concern about accessibility issues being not resolved. In my personal experience, let’s accept the fact that empathy is still far fetch goal in our India and sensitivity for integration of digital inclusion is absolutely low or virtually none. Yes, have been successful in very few cases but these efforts take a long time before change of inclusion is part of their app platform. I personally think that it is our collective responsibility to flag inaccessibility issues to concerned team or app developer authority with hopes that they comply with our request. I think that mission accessibility or CPWD effort is just drop in the ocean and step in the right direction as problem of inaccessibility is very deep. Thanks and kind regards Asif
Mohammed Asif Iqbal Associate director Pwc India DN 56 & 57, Sector V Saltlake Kolkata, India 700091 M: +919830059830 E: mohammed.asif.iq...@pwc.com<mailto:mohammed.asif.iq...@pwc.com> From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf Of Ashutosh Singhal Sent: Monday, November 27, 2023 3:27 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Hello BPCL App not accessible Thank you so much. On Mon, 27 Nov 2023 at 15:23, Shankar C <techsavi.shan...@gmail.com<mailto:techsavi.shan...@gmail.com>> wrote: Ashutosh, I truely respect your efforts towards sharing the various accessibility challenges on the social platforms. keep going. On 11/27/23, Ashutosh Singhal <ashutoshsinghal...@gmail.com<mailto:ashutoshsinghal...@gmail.com>> wrote: > As individuals we can try only. I am only a student. > > On Mon, 27 Nov 2023 at 11:09, Shankar C > <techsavi.shan...@gmail.com<mailto:techsavi.shan...@gmail.com>> wrote: > >> Hi there, >> writing the reply with concern and bit of frustration. >> most of our list members are reporting the issues on various >> accessibility concerns on mobile and web apps using the developers >> email id and various social platforms, but we dont get positive >> response. >> also organisations like ccpd and mission accessibility collects the >> data and issue the notice to the app makers to fix the accessibility >> concerns. >> long back I also provided the consolidated issue list to the mission >> accessibility team to ask to fix the accessibility challenges on >> zomato and i r c t c apps. there is no enhancements made so far on >> these apps. >> and there is no updates on the banking app's accessibility, specially >> on i c i c i and h d f c servicess. >> so my conclusion is instead responding to the mission accessibility >> team, better to find the tallfree or phone pay to book the gass >> silinder and booking status. >> >> >> >> . >> >> >> >> On 11/27/23, Srinivas Karnati >> <srinivas.carn...@gmail.com<mailto:srinivas.carn...@gmail.com>> wrote: >> > Good morning to all, my dear Access India friends. I am Srinivas >> > Karnati >> > from Telangana State. I think I already brought an issue to the notice >> > of >> > this group, but I didn't find a solution. >> > >> > I am a consumer of Bharat Gas. The BPCL Company has developed Hello >> > BPCL >> > app, which I downloaded from Google Play Store. I am using this app >> > from >> a >> > long time with the help of normal people only. I can't use this app >> > independently. >> > >> > The Hello BPCL App is not at all accessible to the blind using Talkback >> or >> > Voice Access. The area labels are not according to the actual content >> > of >> > the context. For instance, for a button with the text as "Buisiness", >> > it >> is >> > reading "dashboard_header_button_buisiness_accessibility_label". Every >> > single component of the application announces this unnecessary details. >> > >> > This makes VI people unable to access the app to book a cylinder, or >> > make >> > payments, etc., independently, without the help of a normal person. >> > This, >> > hence, raises a serious concern about the accessibility for such an >> > important and useful Application. >> > >> > I want to know how this issue can be rectified. I request the >> > organisers >> or >> > organisations present in this platform, that help in resolving and >> > fight >> > legally for resolutions of accessibility, to look into this issue. >> > >> > -- >> > Disclaimer: >> > 1. Contents of the mails, factual, or otherwise, reflect the thinking >> > of >> the >> > person sending the mail and AI in no way relates itself to its >> > veracity; >> > >> > 2. 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