Hi all,

I’m writing here some quick feedback on my discussions with Birla Institute of 
Technology And Science, regarding Whatsapp accessibility

 

Their research aims at presenting papers for consideration in future 
development, although they are not directly involved in development itself.

Their focus is on general user accessibility as well as accessibility by those 
with access challenges, not the latter alone.

 

We discussed how the acquisition by Meta has led to overwhelming communication 
chat, messaging and status-level platforms all into Whatsapp. This overwhelms 
also sighted and abled-bodied users as well.

 

Whatsapp for Android:

It was proposed by me that the problem of using the Voice Note button in a chat 
results in the screen-reader reading out the latest message while the voice 
note is being recorded, but that this seems to be resolved in the latest 
Talkback on Android versions.

 

Long press on messages could include Emojis as a function to choose instead of 
directly popping up the Reactions.

 

Access to Gifs and stickers could be made accessible by AI integration:

Images of people and objects could be described; TTS could be used to make 
images of Text readable, and a combination of these two deployed in AI 
integration.

 

Message Order: TalkBack reads messages in an unusual order, announcing the 
message content, profile picture, then contact name, followed by their phone 
number in a numerical format.

[I have not been able to replicate this from the chat window so could not 
demonstrate the problem.]

 

Whatsapp for PC:

 

Keyboard shortcuts assignments for answering and ending calls could be natively 
applied to the buttons for those functions.

 

Appologies for features that did not make it into this discussion. We ran out 
of time and a future discussion was offered which I accepted. I also proposed 
discussions with other interested Talkback users but was told they will 
consider for future but for now a selection was made based on the forms 
completed on their completed feedback request.

 

Kind regards,

 

Yamuna Jivana dasa

 

On Wed, May 1, 2024 at 2:10 PM Yamuna Jivana Dasa <[email protected] 
<mailto:[email protected]> > wrote:

Hi all,

This morning I was contacted by researchers from Birla Institute of Technology 
And Science,for a WhatsApp accessibility Usability learning session. Before I 
commit my availability date for this discussion, I thought it would be best for 
me to write to the group for feedback on your experience with Whatsapp 
accessibility on the various platforms.

I do not know the level of impact of this organization on the future of 
Whatsapp accessibility, so I cannot offer you any guarantees, but I figured it 
would be worthwhile offering feedback to a large institution dealing with its 
accessibility.

So, anyone interested in offering me feedback with any significant problems 
with Whatsapp accessibility on any platform, please send me a private E-mail on 
[email protected] <mailto:[email protected]> 

Please be brief and concise. Mention the following:

1.       What platform your issue is related to: Android, IOS, Windows or MAC.

2.        What screen-reader are you using: Talkback, Prudence, Voiceover, 
Jaws, NVDA, Etc.

3.       A brief and concise description of the accessibility issue needing to 
be addressed.

4.       Whether or not you have found that the problem can be replicated using 
alternate platforms or screen-readers.

Please only discuss accessibility of Whatsapp and do not write with any other 
related accessibility issues. I will be compiling notes and cannot waste time 
with clutter as time is limited.

 

I will be deciding on available date for my meeting with them by tomorrow 
morning. Therefore any feedback from you must come my way by end of today 1 May 
2024.

 

Thank you kindly.,

Yamuna Jivana dasa

 

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