Dear Access India Group,

 

I'm writing to bring to your attention an accessibility issue with the
Voters Services Portal <https://electoralsearch.eci.gov.in/> . Recently, I
attempted to search for my details on the portal but was hindered by the
image Captcha feature. This barrier prevented me from accessing my
information, highlighting a significant accessibility concern.

 

The Captcha, intended to prevent automated access, inadvertently restricts
access for individuals with visual impairments or other disabilities that
affect their ability to decipher images. This oversight undermines the
portal's purpose of providing essential services to all citizens.

 

I request that the Access India Group advocate for the implementation of
alternative, accessible Captcha solutions, such as audio or text-based
options, to ensure equal access to the Voters Services Portal for all
individuals, regardless of their abilities.

 

Thank you for your attention to this matter.

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