Lusu

On Sun, Jul 6, 2025, 17:20 Mujtaba Merchant <[email protected]> wrote:

> Dear TAN App Development Team,
>
>
>
> I wanted to express my appreciation for the effort you've put into making
> the TAN app accessible. I learned about the app through a mailing group I'm
> subscribed to, and I'm excited to explore its features. Although I haven't
> placed an order yet, I'm confident that I can navigate the app
> independently using my iPhone with iOS 18.5 and VoiceOver.
>
>
>
> However, I encountered a challenge that I'd like to bring to your
> attention. After selecting the "Other Payment Option," I was directed to a
> payment screen powered by Razorpay, where I was asked to enter my mobile
> number to proceed with a payment. Although there was a clearly labeled
> "Back" button on this screen, tapping it did not return me to the previous
> page as expected. As a result, I was unable to navigate away from the
> payment screen and was effectively stuck. The only way I could exit this
> screen was by closing and relaunching the TAN app, which disrupted my
> experience.
>
>
>
> I kindly request that your team investigate and resolve this issue. I've
> attached a screenshot for your reference. I hope this feedback is helpful
> in further improving the app's accessibility.
>
>
>
> Thank you for your dedication to creating an inclusive experience. I look
> forward to using the app and providing more feedback in the future.
>
>
>
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-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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