Dear TAN App Development Team,
I wanted to express my appreciation for the effort you've put into making the TAN app accessible. I learned about the app through a mailing group I'm subscribed to, and I'm excited to explore its features. Although I haven't placed an order yet, I'm confident that I can navigate the app independently using my iPhone with iOS 18.5 and VoiceOver. However, I encountered a challenge that I'd like to bring to your attention. After selecting the "Other Payment Option," I was directed to a payment screen powered by Razorpay, where I was asked to enter my mobile number to proceed with a payment. Although there was a clearly labeled "Back" button on this screen, tapping it did not return me to the previous page as expected. As a result, I was unable to navigate away from the payment screen and was effectively stuck. The only way I could exit this screen was by closing and relaunching the TAN app, which disrupted my experience. I kindly request that your team investigate and resolve this issue. I've attached a screenshot for your reference. I hope this feedback is helpful in further improving the app's accessibility. Thank you for your dedication to creating an inclusive experience. I look forward to using the app and providing more feedback in the future. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/001f01dbee6c%2419c19fc0%244d44df40%24%40gmail.com.
