I feel that there might be some issues with the screen reader add-on.

Try disabling and navigating.

Next time, don’t forget to share the screen reader details for better solution.

 

 

[email protected] <[email protected]> On Behalf Of 
Ved Prakash Sharma
Sent: Saturday, November 15, 2025 8:44 AM
To: [email protected]
Subject: Re: [AI] Accessibility Support Needed for Desktop WhatsApp Interface

 

I also was facing the whatsApp issues with the new update. I downloaded from 
the given link in your e-mail and uninstall the present version and installed 
the new one. However, the issues are still there.

1.      It is not reading Hindi messages even if my speech synthesizer support 
Hindi.

2.       It does not give response to old keyboard commands.

3.      It does not give a list view as in the old version.

4.      The page opens as a web page and provides various options but the main 
problem is when we come out from a message with escape key, the cursor goes to 
very beginning of the page.

How can I get the old version?

 

5.      Or there is some new keyboard commands?

  _____  

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > on 
behalf of [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> >
Sent: Saturday, November 15, 2025 7:40 AM
To: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> >
Subject: RE: [AI] Accessibility Support Needed for Desktop WhatsApp Interface 

 

Hi,

Don’t know what’s wrong with your whatsapp.

And I couldn’t find updates for the app on the stor.

Anyway, uninstall the current one and try again from the given link below.

https://apps.microsoft.com/detail/9NKSQGP7F2NH?hl=en-us 
<https://apps.microsoft.com/detail/9NKSQGP7F2NH?hl=en-us&gl=IN&ocid=pdpshare> 
&gl=IN&ocid=pdpshare

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On 
Behalf Of Priti Dhanawat
Sent: Saturday, November 15, 2025 2:45 AM
To: [email protected] <mailto:[email protected]> 
Subject: [AI] Accessibility Support Needed for Desktop WhatsApp Interface

 

Greetings of the day
I am currently facing difficulty accessing WhatsApp on my desktop. Earlier, I 
was using the regular desktop version comfortably, but after the recent update, 
the interface seems to have changed completely. Since then, I have been unable 
to navigate or use it properly.

To resolve this, I downloaded WhatsApp Beta as well, but the interface appears 
to be the same, and I am still unable to access the features I need. It feels 
like the updated layout is not accessible for me.

If anyone has used WhatsApp on a laptop recently and is familiar with this new 
interface, I would be grateful for guidance or a possible solution. I am not 
sure whether this is the interface of WhatsApp Web or the desktop app, but any 
help in understanding or navigating it would be really appreciated.

If someone can support me with this issue, it would mean a lot.

 

Regards 

Priti Dhanawat 

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