I am writing to provide feedback regarding the accessibility of the Railway Divyangjan website.
Currently, the CAPTCHA used during the login process is not accessible to visually impaired users. I would like to suggest implementing a standard accessible CAPTCHA, such as a simple math problem (e.g., "3 + 5" or "6 + 9"). Since this website is specifically developed for the Divyangjan community, it is essential that the login process is fully accessible to everyone. Please share this feedback with the relevant department to ensure these improvements are made. Regards, nitinbhai patel On Sun, 15 Feb, 2026, 2:37 am Bikram, <[email protected]> wrote: > Hi all, > > While I fully agree that the existing process for downloading the > Divyangjan normal print or ID print is currently inaccessible via keyboard > and screen reader, it is still possible to complete this task independently > using a third-party application called ViewPoint > <https://nibblenerds.com/static/viewpoint_setup.exe>. > > The steps may sound slightly technical or lengthy. If you are comfortable > taking sighted assistance, you may choose to skip this. However, for those > who prefer to perform the task independently, please follow the > instructions below. > > First, you need to obtain a Gemini API key from *Google AI Studio > <https://aistudio.google.com/api-keys>*. > > *Steps to obtain the API key:* > > 1. > > Open the Google AI Studio dashboard by clicking the link above. > 2. > > Navigate to “Projects” and select “Create a new project.” > 3. > > Enter a name for your project and click the “Create project” button. > 4. > > Once the project is successfully created, proceed to generate an API > key for it. > 5. > > Click “Get API key,” then select “Create API key.” > 6. > > Provide a name of your choice for the API key and click “Create key.” > 7. > > After the key is generated, click the “Copy API key” button in the > table to copy it. > > *Steps to configure ViewPoint:* > > 1. > > Download ViewPoint from its official website by clicking on the > corresponding link above. > 2. > > Install the application by following the on-screen instructions. > 3. > > Once installed, the application will launch automatically unless you > deselected the relevant checkbox during installation. > 4. > > During the initial setup, you will be prompted to enter your API key. > 5. > > Paste the API key you copied from Google AI Studio. > 6. > > Once configured successfully, your screen reader should announce, > “ViewPoint is ready.” > > *Steps to download the Divyangjan print:* > > 1. > > Log in to the Divyangjan ID portal > <https://divyangjanid.indianrail.gov.in/>using your registered mobile > number, OTP, and CAPTCHA. > 2. > > After logging in, you will see your application number, submission > date, application status, and other details. > 3. > > On this page, press *Control + Shift + /* to generate a snapshot of > the UI. > 4. > > You will hear a sound for a few seconds. Wait until the screen reader > announces something like “UI Ready, X elements detected,” where X > represents the number of detected elements. > 5. > > Once announced, navigate using the Tab key until you reach the “Normal > print” button, then press Enter to activate it. > 6. > > ViewPoint will again generate a snapshot and play the same sound. > 7. > > After the snapshot is processed, return to regular navigation mode by > pressing *Alt + Control + Shift + /*. ViewPoint will announce “UI mode > exited.” > 8. > > Now navigate the webpage as usual, activate the “Print” button, and > save the file in PDF format using your browser’s standard prompts. > 9. > > You may repeat steps 3 through 8 to download the ID print as well. > > I hope this helps those who prefer an independent approach., > > > > On Wed, Feb 11, 2026 at 9:08 AM Mastermind Vikas <[email protected]> > wrote: > >> Dear all, >> >> I apologize if my previous message caused any misunderstanding due to its >> formal tone; I certainly did not intend any inappropriate conduct. >> >> My point was simply that the official website for downloading the Railway >> Divyangjan card is not currently accessible enough for a blind individual >> to independently download or print the card using screen readers like >> TalkBack, Jaws, or NVDA. Because the print buttons are not accessible, you >> will likely need to seek assistance from a sighted person or use the >> screenshot method I mentioned to retrieve your details. >> >> Best regards, >> >> Mastermind Vikas >> >> >> On Wed, 11 Feb, 2026, 7:54 am anirudh rao, <[email protected]> >> wrote: >> >>> hi Nishant, >>> I see that is where the problem is. >>> everyone is writing on this thread but, most do not make any sense. >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAF6avGgANnjmsRmJtQ36OOFK53GcMLw2o1gbOZOdohkoQRetdg%40mail.gmail.com >>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAF6avGgANnjmsRmJtQ36OOFK53GcMLw2o1gbOZOdohkoQRetdg%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CA%2BwBsuJYkj%3DRyCAkG%2B6wdqZftnN14xY69zqCG0EUODUKnJ%2BXKw%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CA%2BwBsuJYkj%3DRyCAkG%2B6wdqZftnN14xY69zqCG0EUODUKnJ%2BXKw%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAPXdUpdBFHD9gzki60R6n%3DjA3BrkoCjjcW2yO1A%3Dv0MdqJhfNw%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAPXdUpdBFHD9gzki60R6n%3DjA3BrkoCjjcW2yO1A%3Dv0MdqJhfNw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAOgfktnWG_y%2BD8OOXgj-9W7a4Vp42TKYE1DgQvwJqVterLOSdw%40mail.gmail.com.
