Dear Siddharth G,
Yes, I do agree that you can book 2 tickets that is one of disabled and one of escort, but you cannot add third passenger. If you’re booking for disable person. If you’re booking for non-disabled person, you can add up to 6 passengers, if you want to book more than two passengers that is on general category, other than disabled, you cannot book along with the disable on rail one that is allowed on IRCTC website.
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On 25 May 2026, at 12:37 PM, UDIT Pandey <[email protected]> wrote:


Hello everyone,

I would like to share my experience regarding the issues discussed in this thread. I have encountered a peculiar problem where I am unable to book tickets via the IRCTC website on my laptop, receiving a "Booking not allowed" message. Interestingly, I can successfully book the exact same ticket for the same train using my mobile phone. I am unsure why this discrepancy exists between the web and mobile platforms.

Additionally, I have a couple of questions regarding the Rail One application:

  - Does Rail One offer the option to book tickets using a pass concession for Railway employees?
  - Is Rail One strictly available as a mobile application, or does it also have a dedicated website similar to IRCTC?

The ongoing technical challenges with IRCTC have certainly been frustrating, and I would appreciate any insights the group might have on these points.

Warm regards,

Udit Pandey

Warm regards,
Udit Pandey

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On Mon, May 25, 2026 at 12:29 PM Siddarth B Mahajan <[email protected]> wrote:
Hi, I recently booked using rail one application. I successfully able to book 2 tickets whereas one   disability ticket along with the escort.

On Mon, 25 May 2026 at 12:25 PM, Zoher Kheriwala <[email protected]> wrote:
Hello friends,
IRCTC login problem is a big challenge because the login link is still not Descriptive by its name. In addition to this problem, now new problem has arrived that while booking a ticket, there was a provision for OTP for booking the ticket, but now it has been completely removed and replaced by capture, which was earlier available only to the people who were not selecting OTP option on login. The people who are selecting the OTP option on login were getting OTP for login and booking tickets.. still check box for OTP is provided, but no OTP is required for logging, but booking process requires capture instead of OTP
Of course rail one is fairly accessible As far as booking the ticket is concerned.  but it has its own challenges. If we want to book more than two tickets that is one of disabled person and one of escort and adding more passengers, It is not allowing us to do so.

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