Hi Vivek, I hope you are doing well.
Regarding the response you received from SBI, it looks like a generic or automated reply that they are likely sending to all customers facing issues. However, there is no harm in following the provided instructions if they are correct and accessible to you. I suggest attempting to lodge the complaint through the new YONO application navigation as they outlined to see if it moves the issue forward. Warm regards, Udit Pandey +91 99909 55800 Warm regards, Udit Pandey 📱 Phone & WhatsApp: +91 99909 55800 📧 Email: [email protected] 📸 Instagram: udit.pandey123 🙏 Wishing you and your loved ones safety, peace, and strength. 🕊 Let us speak no evil, see no evil, and hear no evil. On Tue, Jul 21, 2026 at 11:13 AM vivek doddamani <[email protected]> wrote: > Friends, I had written my problem facing during login to SBI Net Banking > due to inaccessible audio captia and the reply given to me as follows. > (Dear Sir/Madam, > > Sorry for inconvenience caused you. > > We would like to inform you that access to the old Internet Banking portal > has been disabled w.e.f. 10.07.2026 and has been redirected to the New YONO > Interface. > Therefore, for any complaints regarding YONO 2.0, we kindly request you to > lodge a complaint through the CRM application in the relevant category of > YONO 2.0 for effective tracking and timely resolution. > > We request you to lodge a complaint in this regard through the YONO > Application by following the below navigation. > Login>>Click on the profile name or picture at the top left corner of the > home page>>Select Get Support>> Help & Support>> lodge complaint>>Select > the category>> Give the description of the complaint & upload the > screenshot or picture>>Submit > Alternatively, you may take the assistance of your branch and lodge a > complaint through the CRM application in the appropriate category for > prompt resolution. > > Thanks & Regards, > Pooja Mohite > RINB Support team > > From: Mayank Shekhar DGM (Customer Service) <[email protected]> > Sent: Saturday, July 18, 2026 02:36 PM > To: rinb customer <[email protected]> > Subject: Fw: ReRegarding Audio Captia for Blind Persons in Net Banking). > There are many of our friends working in SBI please take up this matter, > atleast I am unable to login, I am using SBI net banking for past 14 years > never faced such problem. > > > -- > > Vivek Doddamani Ph-9868954833 & 7011740648 skype: vivek.doddamani, FB: > vivek doddamani. 105, Lancer Road, Near Mall Road, Delhi-110054 > <https://www.google.com/maps/search/105,+Lancer+Road,+Near+Mall+Road,+Delhi-110054?entry=gmail&source=g> > . > > > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANYGqbhigv8coMPTOmnTrbiyGy4-uKCUJkBA7PC5GAuFz-z0vg%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANYGqbhigv8coMPTOmnTrbiyGy4-uKCUJkBA7PC5GAuFz-z0vg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8ffT%2Bp3CAsZAozaEXVBWDJ9ZZf%2BGaQ7hg4zw2F7MGYrSYQ%40mail.gmail.com.
