good to here this

On 9/22/08, Subramani L <[EMAIL PROTECTED]> wrote:
> Nice that at least the officer was considerate.
>
> Subramani
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Geetha
> Shamanna
> Sent: Saturday, September 20, 2008 4:14 PM
> To: Access india
> Subject: [AI] My experience with SBI
>
> Hello all,
>
> Armed with the RBI circulars, I visited the SBI branch close to my house
>
> this morning. The manager of this branch is a rather elderly gentleman
> with
> very conservative views. He insisted that it would not be possible for
> me to
> open an account with them if my signatures on the form do not tally. He
> then
> looked at the form that I had filled up and was a little pacified. He
> however continued insisting that they cannot issue a checkbook to me,
> although I informed him that I already had a Citibank account with a
> checkbook. He further wanted me to find someone who has an account at
> the
> same branch and who could introduce me to the bank. On informing him
> that we
> did not know anyone with an account there, he was agitated and said that
> the
> bank rules should be followed. We finally relented and resigned to
> finding
> someone. However, the new account form did not have a slot for the
> signature
> of the person introducing the new customer. When we pointed this out to
> the
> manager, he made frantic queries, telling everyone he called that this
> was
> an indispensible step. He was however finally informed by another
> officer
> that the bank had done away with introductions. This clearly shows how
> ill-informed managers are about procedures in their own banks, not to
> mention RBI rules.
>
> Anyhow, contrary to the manager, the officer responsible for opening new
>
> accounts was very nice and even offered us a cup of tea! He completed
> the
> procedure in a jiffy and made no fuss about my signature or ATM card.
>
> Although I had no occasion to use them, the RBI circulars can be of
> great
> help when opening new accounts.
>
> Geetha
>
>
> Join Access India convention: For updates on it visit:
> http://accessindia.org.in/harish/convention.htm
> September 21 &22!!
>
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> with the subject unsubscribe.
>
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>
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> n
>
> Join Access India convention: For updates on it visit:
> http://accessindia.org.in/harish/convention.htm
> September 21 &22!!
>
> To unsubscribe send a message to [EMAIL PROTECTED] with
> the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes, please
> visit the list home page at
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>

Thanks to all for making the convention successful; thanks also to Blind 
Person's Association for the whole hearted support.
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