Hi Geetha,
I also have an account with SBI but did not face any such problems. If
the problems persist, meet the branch manager and he should be able to
help. Hope you are aware that for any transaction to be made online in
sbi, your mobile number ware a message with passcode is received has to
be approved by your branch manager for which you will need to submit an
application with a reference number that you get when you submit the
form online.

Regards,
Fayaz

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Geetha
Shamanna
Sent: Friday, October 03, 2008 8:26 PM
To: Access india
Subject: [AI] SBI account - problem with creating a profile password


Hi all,

My question is directed at those with online access to their SBI
accounts:

I received my username and password for online access, and was also able
to 
successfully log into my SBI account. However, immediately on logging
in, I 
was asked to create a profile password. No matter what password I
specify 
here, it does not accept my password. I get the message 'the password in
the 
Profile password field should match the password in the Confirm profile 
password field'. I of course made sure that it did, but I get the same 
message again and again. Also, I complied with all the rules -- the
password 
had letters, characters and symbols. It is very irritating not to be
able to 
get through this step as it is impossible to access my account
information 
without completing this step.

Any idea as to how I can solve this problem? Did any of you face a
similar 
problem when you first logged into your account?

Thanks,
Geetha 


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