It's a welcome step until they render the services of some expert in our
field.
----- Original Message -----
From: "Kotian, H P" <[email protected]>
To: <[email protected]>
Sent: Monday, January 11, 2010 6:34 PM
Subject: [AI] FW: (VIB) SBI to install 7,000 talking ATMs for visually
challenged
From: [email protected] [mailto:[email protected]] On
Behalf Of sandesh
Sent: Saturday, January 09, 2010 2:54 PM
To: [email protected]
Subject: (VIB) SBI to install 7,000 talking ATMs for visually challenged
Saturday 09 January, 2010.
SBI to install 7,000 talking ATMs for visually challenged
India's largest lender, State Bank of India (SBI) plans to introduce 7,000
voice enabled ATMs across the country for visually challenged customers
beginning next month.
"Out of our 18,500 ATMs, 7,000 will be made voice enabled for visually
challenged people. We expect to launch these talking ATMs starting next
month," SBI's General Manager (Alternate Channels) Amitabh Kumar said at a
CII seminar in Mumbai on Thursday.
These voice enabled ATMs, customised with headphones and braille key pads,
will offer services like funds transfer and downloading of account
statements, Kumar said.
Presently, SBI is testing voice enabled ATMs with its partners NCR and
Diebold and expects to make these operational in a month's time, he said.
SBI plans to install these ATMs in metro, urban and semi urban towns across
the country.
"The country has 10.6 million visually challenged people and it is the duty
of the banks to help these people to meet their banking needs," ICICI Bank's
CEO and Managing Director, Chanda Kochhar, speaking at the seminar, said.
ICICI Bank has installed its first talking ATM in 2003. Over the years, the
bank has also ensured that the basic banking facilities can be used by
physically handicapped people, Kochhar said. (DD-8.1)
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