it's a welcome step indeed!
I think it is also a high-time for the banking sector in India to raise
proper awareness about the existing guidelines being issued from
time-to-time by the RBI and affiliated agencies. as many of us already know,
the staff at our bank branches are often suspicious of the rules being
brought out by the RBI. despite having the required rules in hand, we often
have to fight for our right cause. a small pinch of awareness creation about
the general accessibility of people with different needs might solve a large
portion of this problem.
Neredimalli Annavaram
Research Scholar
Center for the Study of Social Systems
School of Social Sciences
Jawaharlal Nehru University
New Delhi, 110067.
Skype ID: annavaram ( online between 9:00 PM and 10:00 PM, Indian Standard
Time).
Telephone: 91-11-26741593.
--------------------------------------------------
From: "Kotian, H P" <[email protected]>
Sent: Monday, January 11, 2010 6:34 PM
To: <[email protected]>
Subject: [AI] FW: (VIB) SBI to install 7,000 talking ATMs for visually
challenged
From: [email protected] [mailto:[email protected]] On
Behalf Of sandesh
Sent: Saturday, January 09, 2010 2:54 PM
To: [email protected]
Subject: (VIB) SBI to install 7,000 talking ATMs for visually challenged
Saturday 09 January, 2010.
SBI to install 7,000 talking ATMs for visually challenged
India's largest lender, State Bank of India (SBI) plans to introduce 7,000
voice enabled ATMs across the country for visually challenged customers
beginning next month.
"Out of our 18,500 ATMs, 7,000 will be made voice enabled for visually
challenged people. We expect to launch these talking ATMs starting next
month," SBI's General Manager (Alternate Channels) Amitabh Kumar said at a
CII seminar in Mumbai on Thursday.
These voice enabled ATMs, customised with headphones and braille key pads,
will offer services like funds transfer and downloading of account
statements, Kumar said.
Presently, SBI is testing voice enabled ATMs with its partners NCR and
Diebold and expects to make these operational in a month's time, he said.
SBI plans to install these ATMs in metro, urban and semi urban towns
across the country.
"The country has 10.6 million visually challenged people and it is the
duty of the banks to help these people to meet their banking needs," ICICI
Bank's CEO and Managing Director, Chanda Kochhar, speaking at the seminar,
said.
ICICI Bank has installed its first talking ATM in 2003. Over the years,
the bank has also ensured that the basic banking facilities can be used by
physically handicapped people, Kochhar said. (DD-8.1)
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