If you feel "No one has to deform such a pioneer corporate like PNB", the
bank should work in guidelines provided by Regulating authority. Being
famous or having a vast contribution in economy do not mean that you are
good for the society or for every matter, it could be a disease making you a
big entity similar to terrorist group (they also play a good role in shaping
economy of the world).
If some day your employer ask you "why do you need a job?" what would be
your answer? Your answer is what the answer should be for the question "Why
does he need ATM card and Cheque book and how shall I issue?" though for the
how you should issue part, ah please check your manuals, you can not expect
a common man to guide you through procedures.

Further, I have had different experience with different branches of PNB and
on top of everything have had different opinion from 2 official of the same
branch over the question of ATM card and Cheque Book facility to VI
customer.
I think every year the bank should conduct annual exam or monthly test on
circulars and guidelines, failing to which the officer should be sent to
training department, failing 3 times in a row should result in expulsion.


Thanks
Mukesh

-----Original Message-----
From: accessindia-boun...@accessindia.org.in
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma
Sent: Monday, May 24, 2010 4:51 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Difficulties in Banking

Hello,

Noone has to deform such a pioneer corporate like PNB. RBI framed rules and
circulars, but being a Branch Manager, it seems impractical to issue ATM
card to the blind customers. Let me argue the matter with the blind customer
who is in need of ATM card and cheque book. Why does he need ATM card and
cheque book and how shall I issue? Let him convince me.

Thanks.
Kamal Verma
----- Original Message -----
From: "Mahesh Panicker" <maheshspanic...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Monday, May 24, 2010 12:41 PM
Subject: Re: [AI] Difficulties in Banking


> dear Mr. Verma. .
> surprised to know someone has something nice to say about PNB. I
> haven't find many other organizations as obnoxious as PNB is. I had a
> real struggle to get my ATM card from PNB. in fact, I'd contacted the
> higher authorities as well. but at the end of the day, I had to
> complaint to the RBI, and also to the NHRC and the government of India
> ministry of finance to get my card. after all that, I got my card
> after a good 7 months. recently too, I had a terrible time with the
> PNB, when I applied for a check book. as I already mentioned, this
> happened after I submitted the RBI circular on the rights of the
> disabled on banking facility.
> and then we all have the story of a visually challenged being asked to
> provide a NOC from the parents to avail an ATM card. have you heard of
> anything more obnoxious?
> banks in general, and PNB in particular have a horrible record when it
> comes to acknowledging the rightful claims of the disabled. so we have
> to take the struggle against such horrible institutional nonsense to
> all possible levels including the media.
>
> On 5/24/10, Kamal Verma <kamalve...@pnb.co.in> wrote:
>> Hello all,
>>
>> I am surprised to note various complaints against PNB in this list. I am
>> availing all the banking facilities, such as cheque book, debit card, 
>> credit
>> card, internet banking, etc. PNB does not ignore the blind community, 
>> hence
>> if any problem occurs, it may be communicated to the higher authorities 
>> of
>> PNB with the name and designation of the concerned officer.
>>
>> Thanks.
>> Kamal Verma
>>
>> ----- Original Message ----- From: "Mahesh Panicker"
>> <maheshspanic...@gmail.com>
>> To: <accessindia@accessindia.org.in>
>> Sent: Sunday, May 23, 2010 8:39 PM
>> Subject: Re: [AI] Difficulties in Banking
>>
>>
>>
>> > banking is one area where there is a lot of discrimination against the
>> > visually challenged. opening an account itself isn't any easier, but
>> > ones you open an account, getting the common banking facilities like
>> > ATM cards and check book is an absolute nightmare.I've an account with
>> > the Punjab National Bank, and I had my struggle of my life to get my
>> > ATM card issued. it took me a good 7 month for the same to be done.
>> > the struggle for the check book was also on similar lines, and
>> > although I've got the checkbook, it has come with a lot of conditions.
>> > most people on access india can tell you similar stories. I believe
>> > some of our own members have taken a lot of initiative in this regard,
>> > and the 2008 RBI order is an achievement because of such initiatives.
>> >
>> > On 5/23/10, BHAWANI SHANKAR VERMA <bsvermad...@gmail.com> wrote:
>> >
>> > > blind persons should organize and conduct an agitation before the
>> banking
>> > > division and finance ministry. this is the only solution.
>> > > ----- Original Message ----- From: "rahul cherian"
>> > > <rahul.cher...@inclusiveplanet.com>
>> > > To: <accessindia@accessindia.org.in>
>> > > Sent: Sunday, May 23, 2010 12:47 PM
>> > > Subject: [AI] Difficulties in Banking
>> > >
>> > >
>> > >
>> > > > Folks,
>> > > >
>> > > > I have been asked to prepare a comprehensive note on the issues 
>> > > > that
>> > > persons
>> > > > with visual impairment face with banking in India, especially in >
>> leading
>> > > > banks such as ICICI, HDFC and SBI, along with possible solutions. 
>> > > > This
>> > > note
>> > > > has been asked for by some senior people I know personally in these

>> > > >  >
>> banks.
>> > > > If anyone would like to help me prepare this note do let me know at
>> the
>> > > > earliest. If anyone has the details of any such note which has been
>> > > prepared
>> > > > earlier do forward that to me.
>> > > >
>> > > > Best regards,
>> > > >
>> > > > Rahul Cherian
>> > > > Inclusive Planet
>> > > >
>> > > > On 23 May 2010 12:39, Srinivasu Chakravarthula
>> > > <sriniv...@srinivasu.org>wrote:
>> > > >
>> > > >
>> > > > > Hi Dinesh,
>> > > > > Can you provide us with little more details about your problem 
>> > > > > with
>> > > > > Yahoo! Messenger so as to help you better?
>> > > > >
>> > > > > Regards,
>> > > > > Srinivasu
>> > > > >
>> > > > > On 5/23/10, dinesh shukla <dineshshukla2...@gmail.com> wrote:
>> > > > > >     dear friends I am not able to chatte with the help of Yahoo
>> > > > > massenger.
>> > > > > > please help me to do  the same telling me the steps.     Dinesh
>> > > Shukla.
>> > > > > >
>> > > > > >
>> > > > > > To unsubscribe send a message to >
>> > > accessindia-requ...@accessindia.org.inwith
>> > > > > > the subject unsubscribe.
>> > > > > >
>> > > > > > To change your subscription to digest mode or make any other > 
>> > > > > >  > >
>> changes,
>> > > > > please
>> > > > > > visit the list home page at
>> > > > > >
>> > > > >
>> > >
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>> > > > > >
>> > > > >
>> > > > > --
>> > > > > Sent from my mobile device
>> > > > >
>> > > > > Best regards,
>> > > > >
>> > > > > Srinivasu Chakravarthula
>> > > > > Mobile: +91 990 081 0881
>> > > > > Website: http://www.srinivasu.org
>> > > > > Follow me on Twitter: http://twitter.com/sriniworld/
>> > > > >
>> > > > >
>> > > > >
>> > > > > To unsubscribe send a message to
>> > > accessindia-requ...@accessindia.org.inwith the subject
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>> > > > > To change your subscription to digest mode or make any other
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>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>> > > > >
>> > > > >
>> > > >
>> > > >
>> > > > To unsubscribe send a message to
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>> > > >
>> > >
>> > >
>> > >
>> > >
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>> > >
>> >
>> >
>> > --
>> > Mahesh S. Panicker
>> > C123;
>> > Dayanand Colony;
>> > Lajpat Nagar4;
>> >
>> > New delhi india.
>> >
>> >
>> >
>> > To unsubscribe send a message to
>> accessindia-requ...@accessindia.org.in with the subject
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>> > To change your subscription to digest mode or make any other changes,
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>> >
>>
>>
>>
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>
>
> -- 
> Mahesh S. Panicker
> C123;
> Dayanand Colony;
> Lajpat Nagar4;
>
> New delhi india.
>
>
>
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