Correction in my earlier email. I meant SBI may be interpreting
Accessibility and Inclusion in a wrong way.
Also, I wonder, if they have ever included people with disabilities while
making decisions on services for people with disabilities.
Regards,
Srinivasu Chakravarthula
-----Original Message-----
From: Srinivasu Chakravarthula [mailto:[email protected]]
Sent: Thursday, July 29, 2010 8:24 PM
To: [email protected]
Subject: Re: [AI] SBI launches special service for visually handicapped
While I may appreciate the effort, I think, SBI may be interprating
the term accessibility and inclusion. I am not sure how SSBC would
customers who are persons with disabilities. I am sure and it's not
feasable for SBI to establish such centres in more than one area in a
city. Considering that, why would some one go all the way to SSBC to
use ATM. I think, they need to invest and put in efforts to make their
main stream services accessible to all.
On 7/29/10, Surajsingh Jogi <[email protected]> wrote:
From E-Group, Banking-News
SBI launches special service for visually handicapped
The United News of India
Published on July 19, 2010
Mumbai, July 19: (UNI) As part of responsibility to better service
society, State Bank of India (SBI) will soon start a new service for the
visually handicapped persons. It has been given the name Self Service
Banking Centre (SSBC), and is to be operationalised shortly. To begin
with
the Centre has been set up at the Delhi Head office of SBI at Parliament
Street. The Centre is handicapped friendly with a ramp for wheelchairs.
Facilities for Visually handicapped include the provision of a
dedicated Braille keypad ATM. SSBC is a staff less technology based
banking
outfit providing multiple banking facilities, namely ATMs, Internet
banking
and mobile banking. 'Roll out of the SSBCs is aimed at increasing
customer
convenience and improving access to financial services,' Senior Bank
officials said.
The Centre was inaugurated recently by SBI Chairman O P Bhatt and
will
become functional soon. India is perhaps unique in having an extensive
and
elaborate programme of financial inclusion. It is incumbent upon
state-run
Banks to provide 40 per cent of their lending to customers from the
priority
sector, which includes agriculture, artisans, small and medium
enterprises
and scheduled castes and tribes. Most government-owned banks also give
loans
to students for pursuing studies, whose dimension is growing rapidly.
Another major effort of the Public Sector Banks is to now cover the
unbanked sectors of the economy, which means areas where banking has not
reached the populace in urban and rural areas. A large segment of society
remains under the clutches of money lenders, who charge exorbitant rates
of
interest.
State-owned banks are now taking new initiatives to reach out to
the
less privileged groups and those having problems by virtue of a chance of
birth or that developed later on in life. They need compassion and help.
It
is a well known fact that private sector banks being driven by sheer
profit
motive are reluctant to start such services, even though Banks like the
HSBC
have embarked upon the exercise of financial inclusion.
Banking services even in a country like South Africa are highly
expensive for the common customer. For instance, keeping money below a
certain level is chargeable, and so is a bank account statement. This is
true despite a nationwide programme of Black empowerment. All said and
done,
the black population of South Africa remains poor and finds it difficult
to
take advantage of financial services, including banking and insurance.
Experts say many countries regard India as a role model for other
developing countries to emulate with regard to provision of financial
services--it virtually escaped the global meltdown while the banking
sector
in the West was in the throes of a financial crisis, its elaborate
programme
of financial inclusion and now special facilities for certain sections
like
women and small enterprises. The latest in this league are special
services
for visually handicapped persons by the biggest bank of the country.
SBI launches special service for visually handicapped
The United News of India
Published on July 19, 2010
Mumbai, July 19: (UNI) As part of responsibility to better service
society, State Bank of India (SBI) will soon start a new service for the
visually handicapped persons. It has been given the name Self Service
Banking Centre (SSBC), and is to be operationalised shortly. To begin
with
the Centre has been set up at the Delhi Head office of SBI at Parliament
Street. The Centre is handicapped friendly with a ramp for wheelchairs.
Facilities for Visually handicapped include the provision of a
dedicated Braille keypad ATM. SSBC is a staff less technology based
banking
outfit providing multiple banking facilities, namely ATMs, Internet
banking
and mobile banking. 'Roll out of the SSBCs is aimed at increasing
customer
convenience and improving access to financial services,' Senior Bank
officials said.
The Centre was inaugurated recently by SBI Chairman O P Bhatt and
will
become functional soon. India is perhaps unique in having an extensive
and
elaborate programme of financial inclusion. It is incumbent upon
state-run
Banks to provide 40 per cent of their lending to customers from the
priority
sector, which includes agriculture, artisans, small and medium
enterprises
and scheduled castes and tribes. Most government-owned banks also give
loans
to students for pursuing studies, whose dimension is growing rapidly.
Another major effort of the Public Sector Banks is to now cover the
unbanked sectors of the economy, which means areas where banking has not
reached the populace in urban and rural areas. A large segment of society
remains under the clutches of money lenders, who charge exorbitant rates
of
interest.
State-owned banks are now taking new initiatives to reach out to
the
less privileged groups and those having problems by virtue of a chance of
birth or that developed later on in life. They need compassion and help.
It
is a well known fact that private sector banks being driven by sheer
profit
motive are reluctant to start such services, even though Banks like the
HSBC
have embarked upon the exercise of financial inclusion.
Banking services even in a country like South Africa are highly
expensive for the common customer. For instance, keeping money below a
certain level is chargeable, and so is a bank account statement. This is
true despite a nationwide programme of Black empowerment. All said and
done,
the black population of South Africa remains poor and finds it difficult
to
take advantage of financial services, including banking and insurance.
Experts say many countries regard India as a role model for other
developing countries to emulate with regard to provision of financial
services--it virtually escaped the global meltdown while the banking
sector
in the West was in the throes of a financial crisis, its elaborate
programme
of financial inclusion and now special facilities for certain sections
like
women and small enterprises. The latest in this league are special
services
for visually handicapped persons by the biggest bank of the country.
S.S.Jogi
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Best regards,
Srinivasu Chakravarthula
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Voice your thoughts in the blog to discuss the Rights of persons with
disability bill at:
http://www.accessindia.org.in/harish/blog.htm
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