Hi
Two things come into my mind.
1 Can an able bodied use that machine or is it for exclusive use of the
blind or rather it could be operated with those special cards. If the able
bodied would not be able to use it then it would be another irritant. There
would be nobody attending to it if there is a problem with it. It would also
mean that it would be a horrible business case and would go against us in
the long run.
2 If the operation is permitted with those special VRC cards, it would also
mean blind persons of other banks would also not be able to use despite it
would be their neighbourhoodd branch.
Anyone clarrifying this as well.
Harish Kotian.
----- Original Message -----
From: "Vamshi G" <[email protected]>
To: <[email protected]>
Sent: Sunday, August 08, 2010 6:21 PM
Subject: [AI] information about Special ATM card for VH in SBI
Dear friends,
As we all remember, SBI is introducing special ATM cards for it's VH
customers. I have gathered some information in this regard.
There is a talking ATM in Delhi. One of my friends, who is an employee in
SBI, has tried to operate it with his normal ATM card. But it didn't
work.
Later on, he has found out from the concerned department that there will
be
a special ATM card by name VRC, which may stand for voice recognition
card,
which is required for operating the talking ATM. He has applied for the
card and is likely to get it in the next week. Once he gets it, he said
he
will try it out and give some feedback.
In this regard, his officials have asked him to test the ATM and give some
feedback so that they can make the necessary adjustments for making it
more
user friendly for VH customers. So, I request all talking ATM users on
the
list to provide inputs as to what are the standards that have to be
followed
to make the talking ATM suitable for VH persons.
One good thing that SBI has done is to make a VH employee test the ATM.
And since we have access to him, let's give our inputs in this regard.
Regards,
Vamshi G
M: +91 9949349497
R: +91 877 2243861
Skype: gvamshi81
www.retinaindia.org
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