how can implementing access guidelines affect security of e-commerce? And how come the question of non-descrimination of their be answered by the hr department? Its high-time someone clarify these nisconceptions. subramani
On 11/15/10, Prashant Verma <[email protected]> wrote: > > Dear all, > > You will perhaps recall my earlier mails regarding inaccessibility of the > Indian Railway reservation system specially the denial of concessional > online ticket booking for persons with disabilities. In this context, a > close friend Yogesh Taneja had filed a RTI with IRCTC - the agency which > operates the online reservation website. The scanned text of the reply > received from them is appended at the end. > > > > The response from IRCTC is very negative and few legal activists on this > list are working on taking up this case at appropriate forums. Meanwhile, > there is a good news, I don't know what role this RTI application played in > this but as of today, the totally inaccessible CAPTCHA has been withdrawn > from the online reservation form. Therefore, it is possible for visually > impaired to book tickets at least under general quota. > > > > ---- RTI response ---- > > > > INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. > > (A Govt. of India Enterprise) > > No.2010/IRCTUERTD/RTI > > > > Yogesh Taneja, > > C/O Mr. Arvind Ashdhir. National Association for the Blind, Sector-5, R.K. > Puram, New Delhi-110 022 > > > > Date 15.10.2010 > > > > Sub: Information under RTI Act > > > > This is in reference to your letter dated 28' September 2010 seeking > information about compliance of web accessibility guidelines issued by the > government of India. > > > > information sought under RTI act is as under: > > > > Q1. Is the IRCTC website www.irctc.co.in complying with the web > accessibility > > guidelines issued by the Government of India? > > Q1.1 If yes, please provide a copy of the compliance certificate/report. > > Reply of The guidelines as stated by you are for compliance in > Indian Government > > Q1 & 1.1 website, whereas IRCTC website www.irctc.co.in is a e-commerce > website having all commercial safety feature like VeriSign, Verified by > Visa, Master Card Secure code etc. > > Q1.2 If the website www.irctc.co.in is not complying with the above said > guidelines then what is the reason for the same? > > Reply: IRCTC website www.irctc.co.in is a commercial website, where > transaction is done through e-payment. > > Q2. Has IRCTC ever got its website tested by persons with disabilities to > find out if the online reservation system can be used by persons with > disabilities such as persons with visual impairment (blindness, low vision), > persons with mobility impairments and speech and hearing impairments? > > Reply: No. > > Q2.1 If this has not been done as yet then what are the reasons for the > same? > > Reply: Compliance of web accessibility guidelines issued by the Government > of India is not for e-commerce website where transaction of money is done > through e payment. > > > > Q2.2. If such testing has been done, please provide me the testing report. > > Reply: No such testing has been done. > > Q3. Does the IRCTC have any policy of non-discrimination towards persons > with disabilities? If yes please provide a copy of the concerned > policy/circular/rules. > > Reply: HRD may reply as the question is regarding IRCTC policy of > non-discrimination towards persons with disabilities. > > Q4. Why is IRCTC not allowing the facility of online reservation with > concession to persons with disabilities although the facility of concAsional > online reservation is available to senior citizens? > > Reply: Reservation in train is done through Indian Railways Passenger > Reservation System (PRS) which is maintained by CRIS. As per the guidelines > of Railway Board, no concessional tickets except senior citizens can be > booked through I RCTC. > > In case the reply is not satisfactory, then appeal may be preferred within > thirty days to the GGM (DCS), IRCTC, 9th Floor, Bank of Baroda Building, 16, > parliament Street, New Delhi-110001. > > > > (Anil Chopra) PIO and DGM/RR > > Copy to: > > 1. it. Jt. General Manager (HRD) & PlOrplease find enclosed here the copy > of application > > from Shri Yogesh Taneja for furnishing information in respect to question > No.3 as the subject matter pertains to HRD. > > > > > Sh. Yogesh Taneja, C/o Mr. Arvind Ashdhir, National Association for the > Blind, Sector-5, R. K. Puram, New Delhi - 110022. > > > > Dated: 21.10.2010 > > > > Sub: Information sought under Right to information Act, 2005. Ref.: Your > letter dated 28.09.2010. > > > > This is in reference to your letter dated 28.09.2010 seeking information > under Right to Information Act - 2005. The reply to the query raised at > point no. 3 is as follows: > > > > Q. Does the IRCTC have any policy of non-discrimination towards persons with > disabilities? If yes please provide a copy of the concerned > policy/circular/rules. > > > > Reply: No. But so far as recruitment to IRCTC is concerned, the instructions > issued by Govt. of India in regard to reservations of persons with > disabilities is strictly complied with. > > > > (R. K. Malhotra) Jt. General Manager (HRD) & PIO > > > > ---- > > Regards, > > > > Prashant Ranjan Verma > To unsubscribe send a message to [email protected] with > the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
