Folks:

Please find a series of tweets I have posted on KF issue. Retweet or
add your comments to this thread. Find me as: lsubramani60873. Perhaps
Asif can write a blog on his experience and send the link to me.
Others can do the same.

Subramani

On 6/6/11, Subramani L <lsubramani.v...@gmail.com> wrote:
> Earlier it used to be Air Sahara and now it is KF. The biggest problem
> is how do we convince people of our abilities, when they seem mentally
> incapable of understanding our capabilities? My request for members is
> that we all must go to FB or Twitter and rant about it in the hottest
> way possible. These days all the brands watch the social media on the
> kind of conversations that go on about them. If we rant as a group
> (such as replying to other members) I am sure it would reach the top
> management of KF and we may possibly see some action. Let's try this.
>
> Subramani
>
>
>
> On 6/6/11, Mohammed Asif Iqbal <asifmaiq...@hotmail.com> wrote:
>> Dear all,
>> I just had a bitter experience when I was refused boarding by King Fisher
>> airlines at Patna last Monday.  Duty manager was absolutely insensitive
>> and
>> treated me like a commodity.  I pointed to him that I paid money just
>> like
>> other guest and I fly frequently.  Duty manager was adamant and refused
>> to
>> issue me boarding card .  he was forcing me to sign a bond and I asked
>> whether they make any other guest sign bond to fly.
>> I was compeled to sign and with the help of subramani I am complaining to
>> DGCA as well as Dr. Mallya.
>> Let's put this case to logical conclusion.
>> Thanks and regards
>> Asif
>>
>>
>> -----Original Message-----
>> From: accessindia-boun...@accessindia.org.in
>> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Madhu
>> Singhal
>> Sent: Tuesday, May 24, 2011 10:43 PM
>> To: accessindia@accessindia.org.in
>> Subject: Re: [AI] Kingfisher crew offloads blind woman with kids
>>
>> Dear Members,
>> I want to share that last year king fisher refused to book my ticket to
>> Bangalore to Delhi.
>> I wrote a letter personally and also from comitioner disabilities office.
>> One fine day they called me over phone and said that sorry for this
>> incident
>>
>> and requesting me please do not force to give in writing.
>> Accept our apology our staf was unaware that blind person can travel
>> alone.
>> I did not persue further.----- Original Message -----
>> From: "Pradeep banakar" <pradeepsocialw...@gmail.com>
>> To: <accessindia@accessindia.org.in>
>> Cc: <linkingle...@yahoogroups.com>; <friends...@googlegroups.com>
>> Sent: Tuesday, May 24, 2011 4:17 PM
>> Subject: [AI] Kingfisher crew offloads blind woman with kids
>>
>>
>>> Friend of myne forwarded me this information
>>>
>>> http://timesofindia.indiatimes.com/topic/article/0gG70zO9fqb0C
>>>
>>>                Kindly  copy the message and send the email to chair
>>> kingfisher airlines, NHRC, DGCA.
>>>
>>>
>>> Subject: Act immediately
>>>
>>>
>>>
>>> Tuesday, May 24, 2011
>>>
>>>
>>>
>>> To:
>>>
>>> The Chair Person,
>>>
>>> King Fisher Airlines
>>>
>>>
>>>
>>> Dear Chair Person,
>>>
>>>
>>>
>>> Sub-Registering protest for immediate and appropriate action against
>>> guilty crew
>>>
>>>
>>>
>>> This is to register our strong protest against the inhuman, cruel and
>>> indecent behaviour of your crew and other airline members shown towards
>>> a
>>> woman with visual impairment and her 2 children. We are shocked and
>>> humiliated by the act and express our serious concern over the matter.
>>> This is the clear case of violation of the provisions enshrined in The
>>> "UN
>>
>>> Convention on the Rights of Persons with disabilities-2006" where India
>>> has signed and ratified the same; Guidelines issued by DGCA for all
>>> airlines with regard to persons with disabilities in May 2007; Persons
>>> with disabilities Act 1995 and other human rights treaties and
>>> conventions.
>>>
>>>
>>>
>>> Disabled community of this country strongly condemns this act with clear
>>> and loud words."Violation or Exclusion of persons with disabilities from
>>> enjoying their human rights on an equal basis with others cannot be
>>> excused any more". We urge you to initiate immediate and appropriate
>>> action against the guilty crew and the parties concerned who are
>>> accountable for this inhuman act.
>>>
>>>
>>>
>>> We look forward to hear from you as early as possible about the action
>>> taken against the guilty and measures taken to prevent this kind of acts
>>> in future.
>>>
>>>
>>>
>>> For more details on the incident please read below.
>>>
>>>
>>>
>>> With warm regards,
>>>
>>>
>>>
>>> Victor
>>>
>>>
>>>
>>> Kingfisher crew offloads blind woman with kids
>>>
>>>
>>>
>>> Airline makes them disembark from flight, leaves them unattended for
>>> nearly an hour and a half as aircraft takes off without them
>>>
>>> A private airline made a blind woman and her two children disembark from
>>> her connecting flight to Goa and left them unattended for nearly an hour
>>> and a half while the plane took off without them.
>>>
>>> Adding insult to injury, the airline's staff allegedly told the woman
>>> that
>>
>>> she could not travel with two kids because she was blind.
>>>
>>>
>>> Shabnam Mansuri had flown in to Mumbai from Ahmedabad with sons Lukman
>>> (7)
>>
>>> and 18-month-old Luftaan, and was on her way to Goa when the incident
>>> happened
>>>
>>> Shabnam Mansuri (35) says the experience has made her realise the
>>> fallacy
>>> of thinking that she can be treated like everyone else despite her
>>> handicap.
>>>
>>> On May 10, Mansuri was travelling with her sons Lukman (7) and
>>> 18-month-old Luftaan from Ahmedabad to Goa via Mumbai to meet her
>>> husband.
>>
>>> Her tickets had been booked with Kingfisher Airlines.
>>>
>>> "I boarded the Kingfisher flight from Ahmedabad and reached Mumbai, from
>>> where I was supposed to take a connecting flight to Goa.
>>>
>>> I had barely taken a seat in the connecting flight around 12.30 pm when
>>> a
>>> crew member came and asked me to follow him. He also asked me to take my
>>> cabin baggage and kids with me.
>>>
>>> Initially, I thought that he must be changing my seat, but realised
>>> something was amiss when he took me down some stairs," said Mansuri.
>>>
>>> "I asked him why he was making me get off the plane but he refused to
>>> answer. When my kids and I got off, they closed the aircraft's doors and
>>> took off, leaving us standing there.
>>>
>>> One attendant told me later that I cannot travel with two kids as I am
>>> blind. I was shocked," she added. She kept telling the attendant that
>>> she
>>> had two young kids and needed to meet her husband in Goa, but to no
>>> avail.
>>>
>>> Finally, close to 2 pm, a staff member came and told her that they would
>>> arrange for her to board a 4.40 pm flight to Goa."I did not want to bank
>>> on them anymore. I called my husband and he arranged for us to board
>>> another airline's 3.10 pm flight.
>>>
>>> My question is, how can they let me travel from Ahmedabad to Mumbai
>>> without any trouble and then say I cannot travel with two kids from
>>> Mumbai
>>
>>> to Goa? I was travelling on the same airline in both cases," said
>>> Mansuri.
>>>
>>> She said the experience was one of the worst she's had in her life. "I
>>> am
>>> blind but that doesn't mean they have the right to discriminate against
>>> me.
>>>
>>> I had paid the full fare and if they had some problems, they should have
>>> informed me before I boarded. My elder son is so traumatised by the
>>> incident; he says he does not want to fly anymore."
>>>
>>> Husband reacts
>>> Mansuri's husband, Samir, who is the Chairman of Blinds Dream, an NGO,
>>> wrote a letter to the airline to complain about the treatment meted out
>>> to
>>
>>> her.
>>>
>>> A portion of the letter states, "Kingfisher officials told my wife that
>>> if
>>
>>> she thought they were cruel, she shouldn't travel with them anymore."
>>>
>>> "What the Kingfisher staff did to my wife is shameful. They had done
>>> something similar with me in 2005 (see box) and I will not let them get
>>> away this time.
>>>
>>>
>>> Flight tickets of Shabnam Mansuri and her two sons Lukman and Luftaan
>>>
>>> They have replied to my letter but that is not enough. I will take this
>>> issue to the consumer court and will go to the Supreme Court if need be.
>>>
>>> This is an insult to me and my family and I will not tolerate it under
>>> any
>>
>>> circumstances," said Samir.
>>>
>>> He alleged that he had come to know that his wife was made to disembark
>>> because of a VIP booking at the last moment, which led to the flight
>>> being
>>
>>> overbooked.
>>>
>>> "If their company cannot handle blind people, they should declare that
>>> visually challenged people are not allowed to fly Kingfisher," he added.
>>>
>>> The Other Side
>>> When MiD DAY contacted Kingfisher Airlines, they said they regretted the
>>> incident. Prakash Mirpuri, vice-president, corporate communications,
>>> Kingfisher Airlines Limited, said, "We are investigating the matter.
>>>
>>> In the meantime, we would like to convey our deep regret for the
>>> inconvenience that may have been caused inadvertently to our valued
>>> guests."
>>>
>>> Earlier too
>>> Dr Samir Mansuri, Shabnam's husband and a celebrity doctor who is also
>>> blind, had allegedly been insulted by Kingfisher Airlines in 2005 as
>>> well.
>>
>>> According to Samir, he was travelling from Mumbai to Ahmedabad that
>>> year.
>>>
>>> "I was first in the queue to board the flight, but I was made to wait
>>> till
>>
>>> all the other passengers boarded. When I went inside, they forced me to
>>> visit a washroom outside the aircraft even when I did not want to go.
>>>
>>> They said they were doing that so I would't have to visit the airplane's
>>> loo when we were airborne. The crew told me that they could not allow me
>>> to use the aircraft's washroom as I am blind and there were female crew
>>> members on board," said Samir.
>>>
>>> "I felt insulted and raised the issue in the media. Vijay Mallya then
>>> issued an apology for the indecent behaviour on the airline's part," he
>>> added.
>>> ---
>>>
>>> IF we not part of the solution then we are part of the problem
>>> With Regards
>>> Pradeep T.S
>>> SyndicateBank
>>> Information Technology Cell
>>> Regional Office Bangalore
>>> Mobile: 9845925188
>>> email: pradeep_bana...@rediffmail.com
>>> skype: pradeepsocialwork
>>> Search for old postings at:
>>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>>
>>> To unsubscribe send a message to
>>> accessindia-requ...@accessindia.org.in
>>> with the subject unsubscribe.
>>>
>>> To change your subscription to digest mode or make any other changes,
>>> please visit the list home page at
>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>>
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>
>> To unsubscribe send a message to
>> accessindia-requ...@accessindia.org.in
>> with the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes,
>> please
>> visit the list home page at
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>
>> To unsubscribe send a message to
>> accessindia-requ...@accessindia.org.in
>> with the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes,
>> please
>> visit the list home page at
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>>
>
>
> --
> L. Subramani,
> Snr. Subeditor,
> Deccan Herald,
> Bangalore,
> M: 91-9886046612
>
> "You see and ask why? I dream and ask why not?"
>


-- 
L. Subramani,
Snr. Subeditor,
Deccan Herald,
Bangalore,
M: 91-9886046612

"You see and ask why? I dream and ask why not?"

Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/

To unsubscribe send a message to
accessindia-requ...@accessindia.org.in
with the subject unsubscribe.

To change your subscription to digest mode or make any other changes, please 
visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in

Reply via email to