Ok u explained so thoroughly, I got the information about your problem, I think, as u rightly mentioned that this problem is related to internal cirket. Your machine should be replaced with another one of the same model. I think there is nothing right now where any one can give u better advice now since engeneer has already visited u. Urge them to replace the product.
On 11/20/11, Umesha S E <[email protected]> wrote: > Thanks shona man, sheik, sunil and others > To shona man > Before answering your questions, may I ask you one thing? > May I have your phone number and preferred time of calling so that we > can discuss directly? Because I need the solution very urgently as I > need it for my classes and other works. > I downloaded the drivers properly. The consumer support site has > options for choosing model and OS. I selected my model (Z570) and > windows XP. There is no option to choose between 32 bit and 64 bit > versions of XP. In the next page after clicking on “continue”, I got > the list of drivers and I downloaded all of them. In that list, that > realtek audio driver is said to be for windows xp only. Its version is > 5.10.0.6267 and it is a 106 MB file and updated on 9-3-11. The URL of > the download page is > http://consumersupport.lenovo.com/in/en/driversdownloads/APR_Driver_List.aspx?CategoryID=307140&OS=Windows%20XP > Though I repeatedly tell them that I want win xp only, many people ask > me to change my os to win7. > I have already registered a complaint but not with the number you > provided but on 180030029929. Shall I register once again with the > number you provided? The engineer visited my site and checked by > replacing the hard disk with one with win 7 installed on it. It ran > smoothly for few minutes. He tried reinstalling the driver and it did > not solve the problem. > I don’t think that problem is with my OS because the same OS was > running without any error on other machines with realtek audio. > Now I am of the doubt whether fault is with hardware or driver. The > engineer reported that its with driver after checking with win 7 for > few minutes. Yesterday I downloaded and installed another driver from > realtek site which is updated somewhere in October and it also had > same problem. I don’t think realtek whose audio devices are sold so > widely has compatibility problem with win xp. Further even in win xp, > it runs smoothly for few minutes. Later it gets struck. Mostly running > for longer times like 40-50 minutes will cause it to happen. When it > occurs, all the processes get slower. Mouse pointer jumps instead of > moving smoothly. I don’t know about running win 7 for such longer > time. Some times it get corrected itself. Can these symptoms happen > with driver problems? Or is it a hardware (circuit) problem? > One more information I want to give: it has a nvidia graphic card for > which I have no driver for win xp. It was showing 5 items with yellow > question mark; one video device and 4 audio devices in device manager. > But disabling all of them either through device manager or BIOS did > not solve the problem. > > To sheik: > I tried many times to call you but I did not get you. > > Umesha > > > On 11/19/11, Shona Man <[email protected]> wrote: >> Hi I think that you have not installed proper audio driver, can u tell >> me from where u found the audio driver program? make sure that u >> selected the correct audio driver from the lenovo website in consumer >> support section. Some of the driver are for 64 bit make sure u >> installed one which is compatible with Z570 and windows xp. Since the >> machine came with free dos then it is supposed to be run properly with >> each os. They cann't say that only win 7 will run properly. Ask the >> technical team to register ur complaint on 18004259003 and engeneer >> will visit the sight. >> But once again I will say that make sure about the driver which u >> installed. >> >> On 11/19/11, Sheik mohammedali <[email protected]> wrote: >>> Dear umesh, due to my health problem I could not respond you properly. >>> Since i'm away from my computer, I could not fulfill your need. Another >>> onething is that, Bios upgradation has nothing to do with this issue >>> since >>> bios deals with the circuit/system devices. Logically, it is an internal >>> problem under your respective operating system (XP). >>> >>> >>> Register for AccessIndia convention 2011(November 12-13) at: >>> http://www.accessindia.org.in/harish/convention.htm >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> >>> To unsubscribe send a message to >>> [email protected] >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please >>> visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >> >> >> -- >> LL.M candidate >> at Faculty of Law in University of Delhi >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > -- LL.M candidate at Faculty of Law in University of Delhi Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. 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