Dear Kavita,

I have given subject line Handicap coach for ladies general passenger
because the railways are converting the handicap coach  to ladies
general coach by themselves.

Railways are responsible for the worse condition of handicap coach.
Why?  because they are ignoring that this is an handicap coach and
they by themselves are allowing passengers to get in and ignoring our
complaints.

And the worse thing i experienced that the railway helpline lady is
telling me that some ladies from the handicap coach has called to
helpline number and told them that there is no place in ladies general
coach and please allow them while i am calling to same helpline number

and the guard and police staffs are listening to them and not my
complaint as this is said by the helpline call handler.

Regards,
Kiran Baug

On 6/11/12, Kavitha <[email protected]> wrote:
> this is happening to all the handicapped coaches. I was not aware there is a
>
> separate coache for handicapped ladies so far. Is that true? Is that
> available in all trains?
> ----- Original Message -----
> From: "Kiran Baug" <[email protected]>
> To: "accessindia" <[email protected]>
> Sent: Monday, June 11, 2012 5:05 PM
> Subject: [AI] Handicap coach is for ladies general passenger
>
>
>> Dear Members,
>>
>> On Sunday, 10/06/2012, it was very urgent to go to Pune and there was
>> no time for reservation ticket.  I decided to get the general ticket
>> and catch the Handicap coach of Udyan express from Dadar.
>>
>> Till time i located the handicap coach of Udyan express and entered
>> inside i found that the coach was full of ladies passengers as the
>> handicap coach is beside ladies general coach.
>>
>> I tried lot to get in  but they was not letting me to get in and also
>> it was to late to get down and call the guard beside as train already
>> left.
>>
>> I called to railway emergency number and asked to empty the coach in
>> kalyan and they assured me that they will but at Kalyan nobody arrived
>> from police staff and more ladies passenger and few gents board the
>> train.
>>
>> Till time the handicap coach has converted in to general coach and i
>> was still standing near to door of the coach.
>>
>> I called to railway helpline again and inform them that no police
>> staffs have attended to empty the coach.
>>
>> the lady in the phone assured me that until and unless the coach is
>> empty the train will not leave.
>>
>> Kurzat station went no actions were taken and the situation was more
>> worse.  No place to move anything even people went inside the toilet.
>>
>> I again called to helpline that no staff attended the handicap coach
>> the call handler told me that ladies passengers has also called that
>> there is no space in ladies general compartment due to this they have
>> board the handicap coach and because of it guards and police staff is
>> not taking any action on my complaint.
>>
>> I told her that handicap coach is only for the handicap people and not
>> for ladies general passenger so empty to coach as soon as possible and
>> told to her to empty the coach at current station
>>
>> Next station was Lonawala and no police staff attended the coach and
>> lost the hope of getting the coach empty.
>>
>> I reached Pune standing almost 4 hours.
>>
>> This is my first experience of handicap coach of express and it was
>> worse.
>>
>> Regards,
>> Kiran Baug
>>
>>
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>
>
>
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-- 
Kiran Baug


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