Hi

I have called to 022-22755555.  This is mumbai railway helpline number.

Regards,
Kiran Baug

On 6/12/12, Shona Man <[email protected]> wrote:
> Hi Kiran what was the number to which u called? Did u send the message
> to 8121281212
>
> On 6/11/12, bhawani shankar verma <[email protected]> wrote:
>> please write your matter with full detail of your journey to the
>> director,
>> passenger and marketing, railway board, rail bhawan, new delhi.
>> ----- Original Message -----
>> From: "Kiran Baug" <[email protected]>
>> To: "accessindia" <[email protected]>
>> Sent: Monday, June 11, 2012 5:05 PM
>> Subject: [AI] Handicap coach is for ladies general passenger
>>
>>
>>> Dear Members,
>>>
>>> On Sunday, 10/06/2012, it was very urgent to go to Pune and there was
>>> no time for reservation ticket.  I decided to get the general ticket
>>> and catch the Handicap coach of Udyan express from Dadar.
>>>
>>> Till time i located the handicap coach of Udyan express and entered
>>> inside i found that the coach was full of ladies passengers as the
>>> handicap coach is beside ladies general coach.
>>>
>>> I tried lot to get in  but they was not letting me to get in and also
>>> it was to late to get down and call the guard beside as train already
>>> left.
>>>
>>> I called to railway emergency number and asked to empty the coach in
>>> kalyan and they assured me that they will but at Kalyan nobody arrived
>>> from police staff and more ladies passenger and few gents board the
>>> train.
>>>
>>> Till time the handicap coach has converted in to general coach and i
>>> was still standing near to door of the coach.
>>>
>>> I called to railway helpline again and inform them that no police
>>> staffs have attended to empty the coach.
>>>
>>> the lady in the phone assured me that until and unless the coach is
>>> empty the train will not leave.
>>>
>>> Kurzat station went no actions were taken and the situation was more
>>> worse.  No place to move anything even people went inside the toilet.
>>>
>>> I again called to helpline that no staff attended the handicap coach
>>> the call handler told me that ladies passengers has also called that
>>> there is no space in ladies general compartment due to this they have
>>> board the handicap coach and because of it guards and police staff is
>>> not taking any action on my complaint.
>>>
>>> I told her that handicap coach is only for the handicap people and not
>>> for ladies general passenger so empty to coach as soon as possible and
>>> told to her to empty the coach at current station
>>>
>>> Next station was Lonawala and no police staff attended the coach and
>>> lost the hope of getting the coach empty.
>>>
>>> I reached Pune standing almost 4 hours.
>>>
>>> This is my first experience of handicap coach of express and it was
>>> worse.
>>>
>>> Regards,
>>> Kiran Baug
>>>
>>>
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>>
>>
>>
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>
>
> --
> LL.M candidate
>  at Faculty of Law in University of Delhi
>
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-- 
Kiran Baug


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