Dear friends,


Union Bank of India has till date total 27 talking live ATMs across
India.  List
is available on the bank's website and it is updated with the new live ATMs
installations.  Union Bank of India launched its first truly accessible
bilingual ATM on 6th June 2012 and till date number has gone to 27 in four
months.  I am pasting locations of Union bank talking ATMs at the end of my
message.



Union Bank of India’s solution of voice guided ATM has given momentum to
accessible and talking ATMs in India.  It has motivated other banks and ATM
manufacturers to contribute in a similar way and soon we will see good
results.



For clearing doubts on talking functionality of the ATM of Union bank of
India, I am pasting message reply from Dr. Sam Taraporevala replying to
Access India posts on talking ATM topics on June 22, 2012.  Dr. sam
taraporevala is the one who is advocating for talking ATMs in India since
2008.



From: Dr. Sam Taraporevala

Dear All

I have seen a lot of traffic and endless discussions about the status of
the accessible ATM of Union Bank of India (UBI), Vastrapur, Ahmedabad.  To
set the record straight here are some key points.

1.       We can label UBI ATM as the first fully accessible bilingual ATM.

2.       Accessible ATM machines have been deployed by different banks but
this particular ATM machine is comprehensive in its accessibility.

3.       The ICICI ATM machine which was in Mumbai and Pune deployed in the
year 2002 has had 3 language options but it would not be possible for
non-ICICI users to access its facilities.  What is more it was not
wheelchair friendly.

4.       The Standard Chartered Bank (SCB) has also deployed an excellent
model of a talking ATM machine however the locations are not wheelchair
friendly and SCB only offers English to its users. This ATM can be accessed
by any bank ATM card users

5.       Banks like State Bank of India have come out with some talking ATM
machines however as of now access is restricted to only special SBI ATM
card holder to trigger accessibility mode. They are soon going to change
their policy.

6.       The current UBI ATM location itself is accessible for many
disabled people as its in the campus of BPA and also has excellent tactile
markers and signage.

7.       I was part of the XRCVC team that visited the BPA Vastrapur
facility and I can say with confidence that it has lived up to the XRCVC
ATM accessibility checklist requirements, as almost  all the criteria have
been fully met. In fact based on the field report that we submitted both
UBI and NCR have already implemented corrections on the basis of some of
our observation.

Good show by NCR and UBI keep it up

Infact this will be a model which we will be holding up for emulation as
par to the Indian bank association (IBA) ATM accessibility initiative.

Dr. Sam Taraporevala

Director, XRCVC, Mumbai



List of Union bank of India’s live talking ATMs

SR. NO.

STATE

CITY

ACCESS TIME

ADDRESS



1

Gujarat

AHMEDABAD

24*7

BLIND PEOPLE'S ASSOCIATION (INDIA). JAGDISH PATEL CHOWK, SURDAS
MARG,VASTRAPUR, AHMEDABAD - 380015



2

AHMEDABAD

24*7

NAVRANGPUR PASSPORT SEVA KENDRA, ARYA ARCADE, MITHAKALI SIX ROADS,
NAVARANGPURA, AHMEDABAD - 380009



3

BARODA

24*7

NIZAMPURA PASSPORT SEVA KENDRA, ADITVIYA COMPLEX, BEHIND ARPAN COMPLEX,
DELUX CROSS ROAD, OPP. NEW ERA SCHOOL, NIZAMPURA, VADODARA- 390002



4

SURAT

9AM -6PM

SURAT PASSPORT SEVA KENDRA, FIRST FLOOR AT UNION TRADE CENTRE UDHANA
DARWAJA, NEAR APPLE HOSPITAL, SURAT-395007



5

Maharashtra

MUMBAI

9AM -6PM

WAGLE ESTATE (THANE) PASSPORT SEVA KENDRA, DOSTI PINNACLE, PLOT NO. E-7,
WAGLE INDUSTRIAL ESTATE, THANE (W)- 400604



6

MUMBAI

24*7

ANDHERI PASSPORT SEVA KENDRA, THE GREAT OASIS, D-13, STREET 21, MIDC,
ANDHERI (E), MUMBAI -400093



7

MUMBAI

9AM -6PM

LOWER PAREL PASSPORT SEVA KENDRA, TRADE POINT ,KAMLA
MILLSCOMPOUND,PANDURANG BUDHKAR MARG, LOWER PAREL, MUMBAI – 400013



8

MUMBAI

24*7

MALAD PASSPORT SEVA KENDRA, 2-C, RAHEJA TIPCO PLAZA, RANI SATI MARG, MALAD
(EAST), MUMBAI- 400097



9

 MUMBAI

24*7

UNION BANK ATM LOBBY, GROUND FLOOR, R-TECH PARK, NIRLON COMPOUND, NEXT TO
HUB MALL, WESTERN EXPRESS HIGHWAY, GOREGAON, (EAST), MUMBAI - 400063



10

 NASIK

24*7

NASIK PASSPORT SEVA KENDRA, GROUND FLOOR, STAR ZONE MALL, NASHIK PUNE
NATIONAL HIGHWAY, NASHIK ROAD, NASHIK 422101



11

Delhi

DELHI

24*7

DELHI 1- PASSPORT SEVA KENDRA, HERALD HOUSE, GROUND AND FIRST FLOOR, 54,
BAHADUR SHAH ZAFAR MARG, NEW DELHI - 110002



12

 DELHI

24*7

DELHI 2- PASSPORT SEVA KENDRA, AGARWAL TOWER, PLOT NO 2, DISTRICT CENTRE,
SHALIMAR PLACE, OUTER RING ROAD, DELHI - 110088




13

Uttar Pradesh

LUCKNOW

24*7

LUCKNOW PASSPORT SEVA KENDRA, RATAN SQUARE, 20 - A, VIDHAN SABHA MARG,
LUCKNOW - 226001



14

 VARANASI

24*7

VARANASI - Passport Seva Kendra, MALHOTRA COMPLEX, B-38/67, MEHMOORGANJ.
OPP. POLICE CHOWKI, SIGRA, VARANASI



15

 GORAKHPUR

24*7

GORAKHPUR - Passport Seva Kendra, SANTOSH MARKET, MEDICAL COLLEGE ROAD,
GORAKHPUR, UP




16

 MEERUT

24*7

GHAZIABAD - Passport Seva Kendra, UNIT NO.A-1 TO A-12, GROUND FLOOR,
PACIFIC BUSINESS PARK, PLOT NO.37/1, SITE-IV, SAHIBABAD, GHAZIABAD - 201010
(UP)



17

Chennai

CHENNAI

9AM -6PM

SALIGRAMAM Passport Seva Kendra, NO.1, BHANUMATHI RAMAKRISHNA ROAD,
SALIGRAMAM, CHENNAI 600 093



18

 CHENNAI

24*7

AMINJIKARAI Passport Seva Kendra, 103A, NELSON MANICKAM ROAD, AMINJIKARAI,
CHENNAI - 600029



19

West Bengal

KOLKATA

9AM -6PM

ANANDPUR Passport Seva Kendra, AAKASH TOWER, EASTERN BYE PASS RUBY, KASBA
781, ANANDPUR, KOLKATA



20

Andhra Pradesh

VIJAYAWADA

24*7

VIJAYAWADA Passport Seva Kendra, D. NO:38-8-45, M.G ROAD (BANDAR ROAD),
OPPOSITE TO AIR, VIJAYAWADA-520010



21

 HYDERABAD

24*7

BEGUMPET Passport Seva Kendra, GOWRA TRINITY, D. NO. 1-8-368 TO 372,
BEGUMPET, SECUNDERABAD




22

 HYDERABAD

24*7

AMEERPET Passport Seva Kendra, ADITHYA TRADE CENTRE, AMEERPET, Hyderabad -
500016



23

 HYDERABAD

24*7

GACHIBOWLI Passport Seva Kendra, ANAND SILICON CHIP,SHAIKPETNALA,
TOLICHOWKI, GACHIBOWLI,  HYDERABAD 500 008



24

Rajasthan

JAIPUR

24*7

SIKAR - Passport Seva Kendra, PASSPORT SEVA KENDRA, SHIV MANDIR CINEMA,
FATEHPUR ROAD, SIKAR - 332001




25

Madhya Pradesh

BHOPAL

24*7

ASHIMA MALL Bhopal, HOSHANGABAD BR., NARAYANGUNJ, TARHATA, HOSANGABAD, MP -
462018



26

Assam

GUWAHATI

24*7

GUWAHATI Passport Seva Kendra, SHUBHAM VELOCITY, WALLFORD, HANUBORO PATH,
G.S. ROAD, GUWAHATI ASSAM-781005



27

Tamil Nadu

MADURAI

24*7

VIRUDHUNAGAR BR, MADURAI ROAD, VIRUDHUNAGAR, TAMILNADU - 626001





BEST REGARDS

PRASHANT NAIK


On Sat, Sep 29, 2012 at 8:35 PM, KanchanPamnani <[email protected]>wrote:

> Please calm down. Things take time in India. What we are working on is
> progressive realisation. Just because things don't happen at your pace or
> at
> the desired pace does not mean that they are not happening. Some of us work
> very hard to realise some dreams and then we keep working at those dreams
> to
> make them reality. Its for others like you to point out the problems but do
> so positively rather than negatively.
> The Banks should have introduced one third talking ATMs long ago but they
> haven't done so, some banks put in special ATMs for the visually challenged
> and some pretended they had talking ATMs. These were not acceptable to us.
> What Harish tried at Antarchakshu and what has been installed at BPA
> Ahmedabad are the type that we want. If the west Bengal model is a correct
> one then we can say that accessible ATMs are becoming a reality.
> The XRCVC is keeping a count and checking the accessibility features of the
> ATMS which are claiming to be accessible.
> You will see many ATMs being launched this month which will have the
> correct
> features.
> Chenai will not be far behind and yes one day there will be an accessible
> ATM in India at your doorstep.
> I joined Accessindia exactly 10 years ago and at that time we had many
> dreams, many will agree with me that most of the dreams have become reality
> and we now dream of bigger things.
> Kanchan
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On
> Behalf
>  Of Raaj
> Sent: 29 September 2012 18:59
> To: [email protected]
> Subject: Re: [AI] First Talking ATM in West Bengal.
>
> it's still far away as per chennai. I haven't seen even a single accessible
> ATM here. the rule has to be enforced for allotting certain per centage of
> accessible ATM's. And if they are not following, they have to be
> peenalised.
> ----- Original Message -----
> From: "KanchanPamnani" <[email protected]>
> To: <[email protected]>
> Sent: Saturday, September 29, 2012 6:43 PM
> Subject: Re: [AI] First Talking ATM in West Bengal.
>
>
> > The day is not too far away. We are progressing quite quickly.
> > Kanchan
> >
> > -----Original Message-----
> > From: AccessIndia [mailto:[email protected]] On
> > Behalf
> > Of nitesh gupta
> > Sent: 29 September 2012 18:13
> > To: [email protected]
> > Subject: Re: [AI] First Talking ATM in West Bengal.
> >
> > I dream 1 day will come when a talking a t m will b @ my door steps.
> > because a sighted person can avail the talking a t m but the visually
> > challanged can not avail the vise versa normally.
> >
> > On 9/29/12, Amiyo Biswas <[email protected]> wrote:
> >> You may read this news here:
> >> http://www.bpa.org.in/news.htm#latest
> >> Incidentally I was present at the inauguration.
> >>
> >>
> >>
> >> With best regards,
> >> Amiyo Biswas
> >> Cell: +91-9433464329
> >>
> >> First Talking ATM for the Visually Challenged in West Bengal, Union
> >> Bank's
> >> Initiative
> >>
> >> September 28, 2012
> >> Union Bank of India installs the first talking ATM for the visually
> >> challenged people in West Bengal. Shri Debabrata Sarkar, Chairman and
> >> Managing Director of the Bank, today inaugurated this special ATM at the
> >> passport office at Anandapur near Ruby crossing in Kolkata. Shri Sarkar
> >> announced on this occasion that Union Bank will install 250 similar
> > talking
> >> ATM counters in the country within March, 2013. Braille versions of the
> > user
> >> guide for this type of ATM was distributed among the representatives of
> >> different organisations. An accessible and audio version of this manual
> >> is
> >> also put up on the Union Bank's web site. It is also available from the
> > web
> >> site of Xavier Resource Centre for the Visually Challenged who compiled
> > this
> >> manual.
> >>
> >> Blind Persons' Association hopes that there will be many more accessible
> >> ATMs in West Bengal. A number of such ATMs have been installed in other
> >> cities in India. the audio system comes live as soon as a standard 3.5
> mm
> >> headphone jack is inserted. A user can hide the display if he wants
> >> additional security. Right now he can withdraw cash, check account
> >> balance
> >> and even change his PIN. The card, cash Dispenser and receipt slots are
> >> marked with Braille labels.
> >>
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