Top South Mumbai Stores A Nightmare For The Disabled.

http://www.indianexpress.com/news/top-south-mumbai-stores-a-nightmare-for-disabled-activists/1116011/



DESPITE the state government's stringent guidelines to ensure the physically 
challenged have access to basic infrastructure facilities, a recent accident 
has brought to fore how even plush showrooms in the city blatantly disregard 
these norms. 
Earlier this month, Malini Chib, 47, who suffers from cerebral palsy, had gone 
to Westside at Fort. She wanted to visit the women's apparel section on the 
first floor. With no elevator or a ramp, she and her friend took the escalator. 
Both met with an accident, with Chib suffering cuts and bruises on her 
shoulder, waist and arms. Her friend suffered back injury. 
"In all accessibility guidelines, it is a rule that staircases be located 
adjacent to the escalator if that is the primary means of transport between 
floors. It may also be necessary to provide an elevator next to an escalator 
for wheelchairs and disabled people," said Chib's mother Mithu Alur, who is the 
founder-chairperson of Spastics Society of India (now known as ADAPT). 
"Since none of these facilities was available, Malini was forced to use the 
escalator. Westside's callous attitude is only a reflection of other buildings 
in south Mumbai. While making money, these stores should also think of client 
welfare," Alur said. 
A Westside spokesperson said, "Our stores are located inside malls, which are 
better equipped with facilities for the disabled. The store at Kala Ghoda is 
housed in a heritage building. We will consult with our advisors on how we can 
accommodate the right facilities." 
Mumbai Heritage Conservation Committee chairman V Ranganathan said it is not 
difficult to make alterations inside heritage buildings. "If and when they make 
an application to the heritage committee, we will fast-track it on humanitarian 
grounds," he said. 
According to the 1995 Persons with Disability Act, all public places should be 
accessible to people with disabilities, including those on wheelchairs. 



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