Hi
On 5 Nov 2013 12:19, "eraja erathinam" <eraj...@gmail.com> wrote:

> On 31 Oct 2013 04:08, "Shireen Irani" <shireen....@gmail.com> wrote:
>
> > A number of Dell users have complained that their new Latitude 6430u
> > Ultrabooks "smell of cat urine".
> >
> > Dell engineers have ruled out biological contamination, and said the
> > smell was not a health hazard.
> >
> > The problem lay in the manufacturing process, which has now been
> > changed, the company said.
> >
> > Users affected by the issue should send their laptop back for replacement
> > parts.
> >
> > Customers first raised the issue with Dell's high-end business laptop in
> > June.
> >
> > "A few weeks ago I got a new Lattitude 6430u for work," one user
> > called Three West complained on Dell's hardware support forum. "The
> > machine is great, but it smells as if it was assembled near a tomcat's
> > litter box. It is truly awful!"
> >
> > Another customer, Hoteca, said: "I thought for sure one of my cats
> > sprayed it, but there was something faulty with it so I had it
> > replaced. The next one had the same exact issue. It's embarrassing
> > taking it to clients because it smells so bad."
> >
> > Other users said they had blamed their cats for the smell.
> >
> > Dell support technicians initially suggested that users should clean
> > the laptop air vents with compressed air, but users complained that
> > the odour persisted.
> >
> > In September, a customer known as Malioz raised a concern that the
> > cause of the problem could be to do with the polymer used in the
> > laptop plastics, and asked whether chemicals causing the smell could
> > be a health hazard.
> >
> > Replacement parts
> >
> > After an investigation, Dell concluded that the odour was not
> > hazardous to health.
> >
> >
> > Dell has said that the cause of the smell is not a biological
> > contaminant "The smell is not related to cat urine or any other type
> > of biological contaminant, nor is it a health hazard," Dell support
> > technician SteveB said.
> >
> > The problem was related to the manufacturing process, and had now been
> > resolved, he said.
> >
> > "If you order an E6430u now, it will not have the issue."
> >
> > Dell recommended that users should send affected laptops away for a
> > replacement palm rest.
> >
> > News of the issue spread after a link to the thread was posted to
> > ment palm rest.
> >
> > News of the issue spread after a link to the thread was posted to
> > discussion site Reddit.
> > source:
> > http://www.bbc.co.uk/news/technology-24741832
> >
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