Exactly!

On 6/12/14, Kotian, H P <[email protected]> wrote:
>
> Date: Jun 11, 2014
> Need for bank branches/ATMs to be made Accessible to persons with
> disabilities
> RBI/2013-14/637
> UBD.BPD.Cir.No. 70/13.03.000/2013-14
> June 11, 2014
> The Chief Executive Officer
> All Primary (Urban) Co-operative Banks
> Dear Sir / Madam
> Need for bank branches/ATMs to be made
> Accessible to persons with disabilities
> Please refer to our circular UBD.CO.BPD.(PCB) Cir. No.63/9.39.000/2008-09
> dated April 29, 2009 on the captioned subject, wherein banks were advised to
> provide, inter alia, ramps in all existing and future ATMs, and make at
> least one third of new ATMs installed as talking ATMs with Braille keypads.
> It was also advised to ensure that at least one talking ATM with Braille
> keypad is generally available in each locality for catering to the needs of
> visually impaired persons.
> 2. UCBs are now advised to take appropriate steps to provide ramps at the
> entrance of the bank branches so that persons with disabilities / wheel
> chair users can enter bank branches and conduct business without difficulty.
> Banks are advised to report the progress made in this regard periodically to
> their Board of Directors/Customer Service Committee of the Board and ensure
> compliance. However, in cases where it is impracticable to provide such ramp
> facilities, whether permanently fixed to earth or otherwise, the requirement
> may be dispensed with, for reasons recorded or displayed in branches or ATMs
> concerned.
> 3. It is observed that some banks have not yet made at least one third of
> the new ATMs installed as talking ATMs with Braille keypads as advised vide
> our circular referred to above. It is, therefore, advised that banks should
> make all new ATMs installed from July 1, 2014 as talking ATMs with Braille
> keypads and lay down a road map for converting existing ATMs as talking ATMs
> with Braille keypads as advised in our circular dated April 24, 2009 ibid
> and the same may be reviewed from time to time by the Board of
> Directors/Customer Service Committee of the Board.
> 4. In addition to the above, magnifying glasses should also be provided in
> all bank branches for the use of persons with low vision, wherever they
> require, for carrying out banking transactions with ease. Branches should
> display at a prominent place notice about the availability of magnifying
> glasses and other facilities available for persons with disabilities.
> Yours faithfully,
> (P.K.Arora)
> General Manager
>
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