Hi Tony, I am a corporate lawyer working with a law firm in Mumbai. I checked with Spice Jet and Spice Meet and Assist is a service for all passengers. You can check the introduction and T&C here: http://www.spicejet.com/SpiceAssist.aspx
But in no event they should deny you the meet and assist service in compliance with DGCA guidelines without any payment whatsoever. If you have faced such situation, and you do have payment and other details to be able to take up with DGCA, do drop me a line. However, given that its a service for all passengers, DGCA is unlikely to take any strict action as the Airlines will simply say that we thought the customer wants to avail the Meet and Assist service as a paid product which is available for all passengers. Nevertheless, do get in touch should you need to pursue this. Regards, -- Amar Jain. Website: www.amarjain.com Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
