Hi,
I have flown alone several times. Please ask for the rules in writing and
don't submit meekly.
With best wishes,
Ketan
-----Original Message-----
From: Parimala Bhat
Sent: Thursday, July 09, 2015 8:48 PM
To: AccessIndia: a list for discussing accessibility and issuesconcerning
thedisabled.
Subject: Re: [AI] discrimination by spicejet
i had a very bad experience with Jet airways when I was returning from
Baharen they would not allow me to fly as I did not have an excort. it
seems they have a rule that they do not allow a visually challenged to
travel alone. I had to argue and fight with them to allow me to
travel.finally with grate hesitation they put me on the flight they warned
me not to fly alone next time with Jet airways.
----- Original Message -----
From: "vivek doddamani" <[email protected]>
To: "AccessIndia: a list for discussing accessibility and issues
concerningthe disabled." <[email protected]>
Sent: Thursday, July 9, 2015 5:16 PM
Subject: Re: [AI] discrimination by spicejet
i have travelled some times by spicejet from between bangalore & delhi
but they have assisted me in all times from boarding till exit from
airport, even inside the flight airhostess helps me when I am going to
washroom, the best I have experienced is jet airways
On 7/9/15, Mahesh S. Panicker <[email protected]> wrote:
While Indigo is way ahead of others in terms of service quality,
SpiceJet hasn't extracted any extra money from me the few times I've
flown with them. But if they are trying to introduce such an
additional payment now, it has to be taken up with the DGCA and the
Ministry of Civil Aviation right away.
On 7/9/15, Aravind R <[email protected]> wrote:
yes. indigo service is good.
On 7/9/15, George Abraham <[email protected]> wrote:
Last year I flew Spice Jet from Hyderabad to Delhi. While still in the
taxi
approaching the airport I had called the Spice Jet office at the
airport
informing them of my travel to Delhi with them and need for assistance.
They asked me to get to a particular point and then give them a call. I
did
as adviced but for 15 minutes no one turned up. I then called Indigo
with
whom I frequently fly and told them that I was stuck. They promptly
sent
someone who ironically assisted me with getting to Spice Jet counter .
They
also used their good offices to organise assistance for me from Spice
Jet.
I do not think I would want to fly with Spice Jet again given their
attitude.
Best regards,
George
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On
Behalf
Of Aravind R
Sent: 09 July 2015 10:57
To: AccessIndia: a list for discussing accessibility and issues
concerning
the disabled.
Subject: Re: [AI] discrimination by spicejet
i have booked for this october only. so i will know the reality on
that day only. others pls tell.
On 7/9/15, Tony Kurian <[email protected]> wrote:
Dear all,
This is to bring to your notice that spicejet is practicing
discrimination against persons with disability.
At present spicejet requires additional payment of RS 500 per flight
for meet and assist facility. This means that visually challenged
persons cannot fly with the airline without additional charges.
My preliminary reading of the relevant guidelines suggest that this is
in violation of the same. 4.1.7 Once persons with disability or
reduced mobility report at the airport with valid booking and
intention to travel, the airline shall provide assistance to meet
their particular needs and ensure their seamless travel from the
departure terminal of the departing airport upto the aircraft and at
the end of the journey from the aircraft to the arrival terminal exit,
without any additional expenses.
Here is the link to the guideline http://dgca.nic.in/cars/d3m-m1.pdf
I am of the opinion that this should be brought to the notice of the
authorities. What can be done? Did any of you make this additional
payment and notify the airline about the guidelines. Would be great if
all of us can pitch in and do something.
Thanking you,
Warm regards,
Tony
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nothing is difficult unless you make it appear so.
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nothing is difficult unless you make it appear so.
r. aravind,
D R O in bank of baroda,
mobile no: +91 9940369593,
email id : [email protected], [email protected].
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Assistant Professor, Department of Political Science,
Lady Shri Ram College, Lajpat Nagar
New Delhi 110024
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