http://bugzilla.kernel.org/show_bug.cgi?id=9167
------- Comment #72 from [EMAIL PROTECTED] 2008-03-26 13:40 ------- Bug as it was responded to by Acer America: Customer (Jeffrey Hundstad) 03/25/2008 11:21 PM I've installed Linux 64-bit. The fans do not start and the system gets hot rapidly. I am using BIOS v1.25. You can find out more at: http://bugzilla.kernel.org/process_bug.cgi - Is there a fix? - Is it possible to flash to BIOS v1.32 available from the European website at http://support.acer-euro.com/drivers/notebook/as_5720.html ? Will that driver work with my model Aspire 5720Z? Will it fix the problem? Customer (Jeffrey Hundstad) 03/25/2008 11:25 PM The URL to find out more info was wrong above. Please use this instead: http://bugzilla.kernel.org/show_bug.cgi?id=9167 Response (Hal) 03/26/2008 01:46 PM Dear Jeffrey Hundstad, Thank you for contacting Acer America. Acer America does not provide Linux drivers or support. I do not know of any plans to provide Linux drivers , BIOS updates or support in the future. You can try checking with the vendors of the internal components to see if they offer Linux drivers. I'm sorry I am unable to assist with this issue. Customer (Jeffrey Hundstad) 03/26/2008 02:17 PM You DO NOT plan on supplying BIOS updates for this machine anymore? Really? The second part of the question remains, does the BIOS v1.32 from Europe work with the American 5720? Response (Hal) 03/26/2008 02:36 PM Dear Jeffrey Hundstad, Thank you for contacting Acer America. I apologize but I have checked the records and there are no available BIOS updates for the system. Also, Acer only supports the pre-installed hardware and software for the system so we do not have information if the BIOS v1.32 will work. If you prefer to download the BIOS update, please note that the original BIOS flash will not be available from Acer. You may download it at your own discretion. Acer will not be able to provide support if the BIOS update does not work properly. -- Configure bugmail: http://bugzilla.kernel.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is. ------------------------------------------------------------------------- Check out the new SourceForge.net Marketplace. It's the best place to buy or sell services for just about anything Open Source. http://ad.doubleclick.net/clk;164216239;13503038;w?http://sf.net/marketplace _______________________________________________ acpi-bugzilla mailing list acpi-bugzilla@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/acpi-bugzilla
