RE: [ActiveDir] AD and Exchange not sharing.

[Michael B. Smith]

Check out the “Default Offline Address Book” and ensure that the Address List it refers to contains the information you desire.   You can force a rebuild of the Default OAB and a fresh D/L (Send/Receive -> Download Address Book…)   If that doesn’t work, there is a registry key to force Outlook to use A/D when connected, and not the downloaded OAB.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Shaff Sent: Monday, May 24, 2004 5:40 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] AD and Exchange not sharing.   Problem is with caching on the outlook client.  When caching is turned off the AD information is displayed.  When caching is turned on, the pervious (erroneous or blank) information is displayed. Can you beat that.??..:)   S   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Shaff Sent: Monday, May 24, 2004 2:17 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] AD and Exchange not sharing.   Thanks, I will check on that. S From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mulnick, Al Sent: Monday, May 24, 2004 2:04 PM To: '[EMAIL PROTECTED]' Subject: RE: [ActiveDir] AD and Exchange not sharing.   RUS = Recipient Update Service.  It runs on one or more of your Exchange servers and is responsible for updating recipients.  Specifically, if you see problems with the GAL, it's often the culprit.   When you checked the logs, did you check them on the Exchange server that has the RUS?  You can find it via ESM in the Recipients | Recipient Update Services node.  When you click on whichever one is for your domain that has the user accounts, it will give the properties which will tell you which server hosts it.   Al   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Shaff Sent: Monday, May 24, 2004 3:58 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] AD and Exchange not sharing.   That couldn't be a RUS problem could it? ;)   Sorry, but I don't know what RUS stands for.   Have you checked the logs for the past 24-48 hours?  What do you see (Check the Exchange server that has the RUS).  Yes, I have checked the logs and there are only errors for disabled accounts that have not been deleted.   What about topology?  Do you have only W2K3 and E2K3 servers? All of our domain controllers are W2K3, as well as, the Exchange servers.. File servers are mixed.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Steve Shaff Sent: Monday, May 24, 2004 2:22 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] AD and Exchange not sharing. Office 2003 running on Windows XP, some using cache and some are not.  Domain is running under W2K3 servers, 2k native, with an Exchange 2003 Server. Thanks, S   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tony Murray Sent: Monday, May 24, 2004 10:35 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] AD and Exchange not sharing.   Hi Steve   What sort of clients are you experiencing the problem with?  If the problem clients are using Outlook 2000 in off-line mode or Outlook 2003 in cached mode then it is conceivable that they are configured with the "no details" mode in the download address book options.   Maybe you could give us a few more details about the environment (versions, whether it is mixed or native mode, etc.).   Tony   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Steve Shaff Sent: Montag, 24. Mai 2004 18:37 To: [EMAIL PROTECTED] Subject: [ActiveDir] AD and Exchange not sharing. Importance: High It appears that Exchange and the AD are not syncing information.  We have recently discovered that, Under the global address list (displayed in Outlook), user name properties, the address, phone, etc are blank.  Even though, in ADUC the address, department, phone are listed.  It seems only to be happening for a handful of people.  Does anyone know how to fix this? Or what the problem may be?   Thanks, S