Thanks for your replies, gentlemen. Shariff wrote: > Check the 'Security' tab under printer properties and check to see if > the 'Print Manager's group' is there.
Shariff, if you mean the "Print Operators" built-in group, it's not there. What's worse, I can't even add it. When I go to add the group, it's not in the list. Brian Desmond wrote: > Ensure the helpdesk user has the ability to "Manage Documents" in the > ACL of the printer. I can do that, and my testing shows this will work, but we have over 200 printers spread out over a half-dozen servers! Do I really have to add this individual user to the security tab of each printer, and remember to do the same every time we install another printer? I was hoping that simply being a member of the built-in Print Operators group would automagically give her the required privs to manage documents for all printers in the domain. Isn't there some way to make that happen? I could also simply make her a power user on each of the printservers, but that's more privs than I'm willing to give! Thanks, all, for your continued help. -- Larry Wahlers Concordia Technologies The Lutheran Church - Missouri Synod mailto:[EMAIL PROTECTED] direct office line: (314) 996-1876 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Larry Wahlers > Sent: Tuesday, March 21, 2006 10:56 AM > To: [email protected] > Subject: [ActiveDir] Manage printers? > > Hello, colleagues. We're using Windows 2003 Active Directory, not yet > elevated to native 2003 mode. I have a help desk person who > needs to be > able to delete print jobs from network printers. She is in the Print > Operator's group, but whenever she tries to delete a job for > a user she > gets an access denied message. > > What can I do to give her the ability to manage print jobs? > > -- > Larry Wahlers > Concordia Technologies > The Lutheran Church - Missouri Synod > mailto:[EMAIL PROTECTED] List info : http://www.activedir.org/List.aspx List FAQ : http://www.activedir.org/ListFAQ.aspx List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
