Our office and the policy process are evaluated as part of the biennial Faculty 
and Staff Climate Surveys conducted by Institutional Planning and Research.  
The questions involve familiarity with policies, ease of finding applicable 
policies, and the fairness and consistency of the policy process.  They are 
able to break the results down for us on many different levels, which has been 
very helpful.

Alyssa Schiffman
DePaul University

From: [email protected] 
[mailto:[email protected]] On Behalf Of English, Anita 
L.
Sent: Friday, November 15, 2013 11:43 AM
To: Institutional policy-related discussions
Subject: [acupa-l] Policy Program Evaluation
Importance: High

Hello ACUPA,
How do you evaluate your office's performance in serving the policy 
development/management needs of your institution?  Who conducts the evaluation 
and who participates?  If you can share assessment forms and/or sample 
questions, it will be most appreciated.

Thanks much,
Anita English
Assistant Secretary, University Operations
Director of Policy Management
Howard University


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