Hello Nikki: One approach that works (especially if you work at a smaller college), is to call the student into the office to learn more about the problem. Is it finances? Does the student think he or she should not have to pay the charges associated with the past due account balance? There are times when students cannot pay smaller balances and if applicable, they can apply for funds from an emergency fund or ask for assistance from the Foundation. What seems not to work is adding significant late fees and financial penalties on top of the balances.
Hope that helps, RMB Dr. Rhonda M. Bryant, LPC Interim Vice President, Student Affairs Albany State University 504 College Drive Albany, GA 31705 Office: 2-125 Student Center “Orange Zone” (229) 903-3607 (voice) (229) 434-7111 (facsimile) ******************************************************************* CONFIDENTIALITY NOTICE: The information contained in this electronic message may be part of an educational record and may be protected by the Family Educational Rights and Privacy Act (FERPA) of 1974. This information is being shared with the addressee(s) because of a legitimate educational interest. Any re-disclosure of this information must be done in accordance with FERPA requirements or with the student's consent. If you are not the intended recipient of this message, you are hereby notified that any disclosure, distribution, copying or other use of the e-mail or any of its components is strictly prohibited. If you have received this e-mail in error, you should notify me by telephone or email and delete any copies of the referenced email. ********************************************************************** From: [email protected] [mailto:[email protected]] On Behalf Of Nicole Megale Sent: Thursday, December 04, 2014 2:59 PM To: Institutional policy-related discussions Subject: Re:[acupa-l] Current Student with Past Due Account Balance Let's try a different approach. Does anyone have other repercussions besides placing a registration hold or dismissing students from classes at a certain point in the semester? Do you allow students with an outstanding balance to participate in graduation? Do you allow them to continue to practice/play sports? What about campus employment? Do you allow them to continue to work? Thank you for any info that you might be able to provide. Thank you. Nikki Nicole Megale Adrian College Controller (517) 264-3850 Direct (517) 264-3856 Fax [email protected]<mailto:[email protected]> On Wed, Dec 3, 2014 at 4:52 PM, Nicole Megale <[email protected]<mailto:[email protected]>> wrote: Good afternoon. Adrian College is looking to update our policy regarding past due accounts for current students. Would anyone be willing to share their policy? Thank you in advance. Nicole Megale Adrian College Controller (517) 264-3850<tel:%28517%29%20264-3850> Direct (517) 264-3856<tel:%28517%29%20264-3856> Fax [email protected]<mailto:[email protected]> ATTN: Please be aware that when you respond to an ACUPA-L e-mail, the reply will be distributed to the ENTIRE list of members. If you do NOT want to send an e-mail to everyone, please reply directly to the individual who initiated the query (their e-mail address appears in the "From" line of their original e-mail). If you wish to remove yourself from the ACUPA e-mail list, please go to the following website and complete the form. We will remove you from the list within 24 hours, during normal business hours. http://www.acupa.org/MembershipForm_Discontinue.html If you have questions about the ACUPA e-list, please contact Jamie Parris at [email protected]<mailto:[email protected]?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
