Sorry for responding so late, but I ran into this email and thought would contribute:
There is a solution I have used and would recommend for self service password resets (which is what i think you are looking for). It is made by a small outfit called turbo-IT, product is called SMOP. Web site is here: http://www.turbo-it.com Its cheap, easy to use, and worked for some of my clients. Have fun, George ~ NEW: CounterSpy Enterprise: Centralized Antispyware - #1 in eWEEK Test! ~ ~ <http://www.sunbelt-software.com/product.cfm?id=400> ~
