Thank you for the input, especially on the suggestions for system requirements. I only have a couple more months that require me to be able to do video, then off until the spring again, so I may do some upgrading over the winter. I truly appreciate your help, I don't know much of the technical end of these machines/software. I am able to do what I need to to get my video out! Thanks again Tonya
--- In [email protected], Lee Menningen <l_menningen@...> wrote: > > The fact that a new user account had to be created is indicative that the > registry was "corrupted", and that corruption could possibly have happened > by attempting to reinstall without shutting down first (not always an > issue). I theorize that while you were uninstalling, some user-specific > registry entries could not be permanently updated at that moment because it > was in use, so those updates were deferred. Shutdown will finalize > everything. But without a shutdown, we can theorize some user-specific > vestigial registry entries confused the install process. > > Anyway, that's just theory and no longer relevant. However, the fact that it > wasn't deactivated first is not what caused the problem, nor that the > computer was not connected to the internet at the time of install. The OS > doesn't care anything about activation since that is an Adobe mechanism - > all that is necessary in those cases is to call Adobe to explain the problem > and they can manually update their data base on your behalf. > > Win7/CS6 are what I use and it (now) works great. Unfortunately, many XP > computers are unable to run Win7/CS6 satisfactorily because of computer > motherboard memory limitations, and a proper graphics card might be helpful. > In all honesty, I would recommend a minimum of 12GB of memory - I had 8GB at > one time which worked only for the simplest timelines. I went to 12GB > w/868MB graphics which worked for most timelines but Mercury Playback > Engine-mode crashed predictably whenever a lot of scaling or repositioning > was performed, especially with photos. I wanted to use MPE so I went to > 32GB and a 2GB graphics CUDA card and haven't experienced a crash since. > > Sorry you had to go through all this but hopefully you are now up and being > productive! > > Lee > > From: [email protected] [mailto:[email protected]] > On Behalf Of Tonya > Sent: Friday, August 24, 2012 1:16 PM > To: [email protected] > Subject: [AP] Re: CS3 won't open~~can't uninstall > > > > > --- In [email protected] > <mailto:Adobe-Premiere%40yahoogroups.com> , Lee Menningen <l_menningen@> > wrote: > > > > Sorry, no suggestions, just questions. > > > > After CS3 was uninstalled, was the system shut down and rebooted before > > attempting to reinstall the same software? > > > > Also, was/is there an anti-virus program (one that monitors files) running > > on this system? > > > > Lee > > From: [email protected] > <mailto:Adobe-Premiere%40yahoogroups.com> > [mailto:[email protected] > <mailto:Adobe-Premiere%40yahoogroups.com> ] > > On Behalf Of Tonya > > Sent: Friday, August 24, 2012 9:53 AM > > To: [email protected] > <mailto:Adobe-Premiere%40yahoogroups.com> > > Subject: [AP] CS3 won't open~~can't uninstall > > > > > > Adobe Premiere Pro CS3 > > Windows XP Home Edition > > > > I use premiere pro on a daily basis this time of year. I tried opening it > > one morning and it started opening the purple banner came up and went > > throught all the components, but when the window tried to open it only > came > > up with the top toolbar then immediately shut down. Will not open. > > After trying multiple fixes, I decided to try to reinstall. I went to > > control panel and clicked change/uninstall and it went through the > motions. > > I put the disc in to reinstall, put in the serial # and thought I had > > completed installation HOWEVER, I forgot that my computer was not hooked > to > > the internet hence did not register with Adobe (I have since hooked it up > to > > the internet and still nothing). > > Now I cannot uninstall, when I click on it it does nothing. My son has a > > disc containing CS3 suit, when we tried to install it from there it says > > that pro and encore are already installed. > > We have tried repairing C drive, repairing Windows with the Windows disc, > > which is why we are believing its an Adobe problem. > > The only thing that I did to the computer was I inadvertantly disconnected > a > > portable hard drive without clicking the "safely remove hardware". I've > been > > told that shouldn't make any different, but thought Id mention it. Also, I > > had my Epson printer software opened at the same time of the premiere > > problem and when I later tried to open the file I was using at the same > > time, I got an error saying it was either not an Epson file or it was > > corrupt. That is why at first I thought it was a Windows problem. As near > as > > I can tell everything else on the computer is functioning properly. > > It is hardly ever connected to the internet because that's how I lost > > Premiere 6.5~~automatic update of Service Pack 2 rendered it usele > > > > Thanks for any help or suggestions > > Tonya > > > > > > > > [Non-text portions of this message have been removed] > > > >Lee thanks for your response. After about 1 1/2 hours on line with tech > support, I am back up and running. However, the way he fixed the problem in > the end was by setting up a new using account. > To answer your questions though..... > When I first tried uninstalling and reinstalling an outdated version of AVG > was running, which my brother said may be causeing a problem so we disabled > it. I didn't reboot the computer after doing the initial uninstall, went > through all the normal steps to reinstall ~~~but like I said, when I first > attempted to reinstall I was not hookedup to the internet, so it never went > through to Adobe. From there it said it was installed on the computer, but I > couldn't launch, uninstall, or install. Nothing was working. > The tech guy went to google--revouninstaller--revouninstallerproexe > from there he uninstalled premiere pro and we reinstalled it with the same > problem as before. Would launch to the purple box...loading > components...then would disappear when the window tried to open. Thats when > he set up a new user account and it launched without a problem. > he also used joinme to gain access to my computer. > thank you again for trying! Im thinking over the winter (my off season) I > may switch to Windows 7 and try CS6. Any suggestions in that direction?? > Thank > > > > [Non-text portions of this message have been removed] > ------------------------------------ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Adobe-Premiere/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/Adobe-Premiere/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
