> Guys > > Is there a patch for this issue ? Yes, is there? I read through that APAR, and one cannot conceivably visit hundreds, possibly thousands of clients, and exclude all files that may fail. This behavior, in my opinion, is a bug. If I upgraded to this code, close to 100% of my client schedules would show up as failed.
This may be a nice feature to add, but not as a failed schedule. Perhaps some other completion status could be set, or inquired (via q event). Calling the backup a failure does not seem correct, IMHO. > > Regards > Chandra > > -----Original Message----- > From: Andrew Raibeck [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, October 24, 2001 3:39 AM > To: [EMAIL PROTECTED] > Subject: Re: FW: v4.2.1 TSM Clients > > > Originally, you reported a problem where the TSM 4.2.1 client scheduler > was reporting incorrect event status when files were skipped during > backup. Someone directed you to a post I had made that indicated the > problem was a defect, to which you responded that it was only my opinion, > not a statement from a "Tivoli official". > > I don't know what else I can say about this, except that I am sorry I can > not give you a satisfactory answer. The best I can do at this time is > recommend that you go through IBM support channels and/or contact your IBM > account representative, and ask them to help get you the answer you seek. > If you wish, you can refer them to APAR IC31844, which describes the > problem. > > With kindest regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Development > Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS > Internet e-mail: [EMAIL PROTECTED] > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > > > > Zlatko Krastev/ACIT <[EMAIL PROTECTED]> > Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> > 10/23/2001 01:41 > Please respond to "ADSM: Dist Stor Manager" > > > To: [EMAIL PROTECTED] > cc: > Subject: Re: FW: v4.2.1 TSM Clients > > > > I thing about the list as a place I may get *SOME* support from the > colleagues around the world. But I may not get it. Since I am subscribed > to > the list there were several posts "are my posts going through" or > "yesterday I posted but got no answer so am posting again". All people > here > are helping on voluntary basis. And IBM/Tivoli people are dealing > intensively with ADSM/TSM and can help in more cases than ordinary user. > However they can present in the list only personal opinions not the > official position of the company. Or the company can reject his statements > at any time (or change, or interpret in other way, etc.) pointing they are > not official. If for example Andy writes here that TSM 5 will come on > first > day of 2002 for me this is not official until we see a letter of intention > on www.ibmlink.ibm.com that the product will be announced on 3-rd of > January 2002. And even then this might change. > So for me anything written here by Andrew Raibeck, David McClelland, Del > Hobler, Holger Speh, Kavita Shah, Matthew Bacchi, Thiha Than, William > Degli-Angeli is just their personal help on technical aspects but does not > bind the IBM Corp. in any way. They post to the list from their e-mail > address at work (period). > Yes, Andy, you are right that this my position is very strict. We are > colleagues, you are working for some company (e-e-e .... let's say IBM :-) > and we meet we can have a beer together (I would be happy to do this) but > this does not mean it's company's policy to drink beer with a customer ;-) > And let's help together to do the things better! > > Regards > > Zlatko Krastev > IT Concultant > > > > > > Andrew Raibeck <[EMAIL PROTECTED]> on 22.10.2001 23:38:36 > Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > cc: > > Subject: Re: FW: v4.2.1 TSM Clients > > > When I signed onto this list there was a specific statement, which > > effectively said, the postings by IBM/Tivoli staff are *NOT* an > > official answer from IBM/Tivoli. So as Zlatko Krastev wrote, they > > are a more skilled colleague. > > My ADSM-L subscription info does not contain any such statement, although > it may have changed since the last time I subscribed. But your and > Zlatko's interpretation is a pretty rigid one that I don't think is quite > in the spirit of what any such statement was intended to convey. Yes, to > an extent we are all colleagues in the computer profession, specifically > in the area of storage management and TSM. On the other hand, our > relationship is also that of customer and vendor, and it is from this > latter view that I -- and I think I am safe in saying, my fellow TSM > developers -- participate. Notwithstanding the facts that our > participation is voluntary and ADSM-L is not an official IBM support > channel, when we do participate, it is as "IBM", just as my signature > information indicates. > > FYI, the TSM client README contains a more elaborate version of the > statement that Zlatko quoted, and is more in keeping with the spirit of > the conditions of our participation: > > - To participate in user discussions of Tivoli Storage Manager you can > subscribe to the ADSM-L list server. This is user forum maintained by > Marist College and subscribed to by more than 1,500 users (at the > time of this writing). While not officially supported by IBM, Tivoli > Storage Manager developers and other IBM support staff also > participate > on an informal, best-effort basis. Because this is not an official IBM > support channel, you should contact IBM Technical Support if you > require > a response specifically from IBM. Otherwise there is no guarantee > that > IBM will respond to your question on the list server. > > I hopes this helps to clarify things. > > Regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Development > Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS > Internet e-mail: [EMAIL PROTECTED] > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > When I signed onto this list there was a specific statement, which > effectively said, the postings by IBM/Tivoli staff are *NOT* an official > answer from IBM/Tivoli. So as Zlatko Krastev wrote, they are a more > skilled > colleague. > > For official answers call the 800 number or search the web. > > On Mon, 22 Oct 2001, Loon, E.J. van - SPLXM wrote: > > > Hi Zlatko! > > Andrew Raibeck is a person from TSM Development at Tivoli. So his > statements > > are in fact Tivoli statements, unless otherwise specified, that is. > > Kindest regards, > > Eric van Loon > > KLM Royal Dutch Airlines > > > > > > -----Original Message----- > > From: Zlatko Krastev/ACIT [mailto:[EMAIL PROTECTED]] > > Sent: Monday, October 22, 2001 16:29 > > To: [EMAIL PROTECTED] > > Subject: Re: FW: v4.2.1 TSM Clients > > > > > > First of all I do not know Andy's position at Tivoli. > > And read what is written in the README: > > "This is not officially supported by IBM, but IBM support people > > do participate in the discussions, along with other users." > > So IMHO here Andy is just a colleague. More skilled in ADSM/TSM, closer > to > > the developers, but just a colleague. > > If something shows up on the web-site or in docs on media that would be > > official. > > > > Zlatko Krastev > > IT Consultant > > > > > > > > > > > > "Loon, E.J. van - SPLXM" <[EMAIL PROTECTED]> on 19.10.2001 17:57:48 > > Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> > > To: [EMAIL PROTECTED] > > cc: > > > > Subject: Re: FW: v4.2.1 TSM Clients > > > > Andrew Raibeck answered "I am almost certain that this change in > behavior > > is > > not deliberate. The APAR is going to be handled as a code defect" > > Isn't that you'r Tivoli official answer? > > Kindest regards, > > Eric van Loon > > KLM Royal Dutch Airlines > > > > -----Original Message----- > > From: Zlatko Krastev/ACIT [mailto:[EMAIL PROTECTED]] > > Sent: Friday, October 19, 2001 12:29 > > To: [EMAIL PROTECTED] > > Subject: Re: FW: v4.2.1 TSM Clients > > > > > > This was already discussed in the list. Look for the thread "Windows > client > > behavior change at 4.2.1.0" and answer of Andrew Raibeck from > 9.10.2001. > > But it is possible that Andy and this Bob are just having different > > PERSONAL opinions. We still do not have answer from any Tivoli > official, do > > we? > > > > Zlatko Krastev > > IT Consultant > > > > > > > > > > > > "Subash, Chandra" <[EMAIL PROTECTED]> on 18.10.2001 07:41:31 > > Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> > > To: [EMAIL PROTECTED] > > cc: > > > > Subject: FW: v4.2.1 TSM Clients > > > > i HAVE GOT THIS EMAIL FROM ONE OF MY FRIENDS. GUYS WHAT DO YOU THINK IS > IT > > TRUE ? > > > > Hi Guys > > > > According to Tivoli Support they have made an alteration to way client > > v4.2.1 reports Result code 4 to the server. Earlier version clients > would > > allow for a certain number of files to fail during the backup and still > > report to the server that the Schedule was successful. However version > > 4.2.1 > > has been altered so that a result code of failed will be reported to > the > > server even if 1 file fails during a backup. > > ntcmachine had been failing on some WINNT system files which I have > added > > exceptions for under direction of Tivoli support and now backups of > this > > machine seem to be successful. > > Bob from Tivoli suggested that if we are worried about seeing failed > result > > codes on the daily report that there may be a way to generate a report > > listing statistics of how many files or how much data had been backed > up > > from each machine to provide a more accurate picture as to whether the > > backups were successful. > > > > > > ********************************************************************** > > This e-mail and any attachment may contain confidential and privileged > > material intended for the addressee only. If you are not the addressee, > you > > are notified that no part of the e-mail or any attachment may be > disclosed, > > copied or distributed, and that any other action related to this e-mail > or > > attachment is strictly prohibited, and may be unlawful. If you have > > received this e-mail by error, please notify the sender immediately by > > return e-mail, and delete this message. Koninklijke Luchtvaart > Maatschappij > > NV (KLM), its subsidiaries and/or its employees shall not be liable for > the > > incorrect or incomplete transmission of this e-mail or any attachments, > nor > > responsible for any delay in receipt. > > ********************************************************************** > > Steve Roder, University at Buffalo HOD Service Coordinator VM Systems Programmer UNIX Systems Administrator (Solaris and AIX) TSM/ADSM Administrator ([EMAIL PROTECTED] | (716)645-3564 | http://ubvm.cc.buffalo.edu/~tkssteve)
