We purchased a 3466 solution less than 2 years ago when we brought TSM in as our Enterprise Backup Solution. One of the biggest selling points was that IBM handles all the maint/support issues with hardware/aix/tsm. Our understanding was that our maintenence cost covered aix as well as tsm upgrades as they became available. Now we are told that the move from 3.7.3.8 to 4.2.? is not covered under that agreement so we can expect to shell out some significant bucks. Was anyone else out there surprised by this or are we the only ones who didn't read the fine print?
Steve Schaub Haworth, Inc email: [EMAIL PROTECTED] No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.
