There are some guys down in the AIX support area that answer TSM questions
occasionally. Boy, you can get some wild stuff from them.  He is confusing a
shell script with a TSM script.  My guess is he did not even read all of you
problem before answering it.  That is typically what I feel happens.

-----Original Message-----
From: Ted Byrne [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 27, 2002 5:29 PM
To: [EMAIL PROTECTED]
Subject: Server-side scripting: not supported?


Has anyone received a similar response from TSM support in the past?  We are
working on an issue with a process running for a very long time, and
received the following as part of the response from TSM support:

         [W]as that the
         run-time of a specific backup process, or was
         that the run-time of the entire script.

         Since we do not support scripts, I need to verify
         that this problem is not your script. Try running
         each command in your script manually.

The specific instance was a storagepool backup that was still running a day
later, parked on a 16+ GB file.  The storagepool  backup was tape to tape;
the drives are on separate, dedicated SCSI adapters.

TSM Server is Win2k,
TSM version 4.2.1.0,
IBM 3583 Library

Thanks in advance,

Ted

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