Hi,
Client Version: Windows 2000, � 4.2.1.30
Server Version: on AIX, �4.2.1.13
1) Open Control Panel
2) Open Administrative Tools
3) Open Computer Management
4) Open Disk Management
5) Select a drive with right click
6) Choose "Change drive Letter and Path"
7) Choose add and select somewhere in a NTFS drive to mount
with this, you have accomplished to create a mount point from one of your
drives
to another drive in your local disks.
8) Now try to backup the drive that has a mount point to another drive
The TSM client crashes immediately.
Regards,
Burak
[EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
27.03.2002 18:11
Please respond to ADSM-L
� � � �
� � � � To: � � � �[EMAIL PROTECTED]
� � � � cc: � � � �
� � � � Subject: � � � �Re: win2k tsm client 4.2.1.30 bug
I am not sure what you mean by "drive shortcut". How do you create this?
I am not aware of this problem. Can you please provide a step-by-step
recreate scenario, i.e. how to create the drive shortcut, and how to
reproduce the problem? In addtion, please provide a drwtsn32.log file
showing the crash. To do this, you will need to:
a) Configure Dr. Watson. Run drwtsn32.exe. In the configuration dialog,
make sure the following items are checked:
- Dump Symbol Table
- Dump all Thread Contexts
- Append To Existing Log File
- Visual Notification
Also make sure that "Number of Instructions" is set to at least 20.
After verifying these settings, click "OK".
b) Configure Dr. Watson as the default debugger. To do this, run the
following from an OS prompt:
� �drwtsn32 -i
Recreate the problem. When the crash occurs, make sure to record the
information in the pop-up, including the error type (i.e. access
violation) and, most important, the address. Be sure to provide support
the Send the pop-up information, drwtsn32.log file, and recreate scenario
to me, and I will see what I can see.
Please be aware that I will probably ask you to also open a problem report
with IBM support, as the diagnosis may be beyond the scope of what I can
do on this informal support basis.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
Burak Demircan <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
03/27/2002 08:20
Please respond to "ADSM: Dist Stor Manager"
�
� � � �To: � � [EMAIL PROTECTED]
� � � �cc:
� � � �Subject: � � � �win2k tsm client 4.2.1.30 bug
�
Hi,
The tsm client for windows 2000 "4.2.1.30" �is crashing when i
try to backup a folder or volume that has "drive shortcuts" �example>> �D:
Are you having the same problem? Is there a cure for it?
Regards,
Burak
