The same thing, or very close to it, was happening to me. We went through at least 6 tape drives, and 5 or 6 versions of firmware. We fought this problem for almost a year, you can read many similar stories in the archives. Search for 3583.
Our solution, upgrade to 3584. With the server upgrade to 4.2.2.13 to fix the slow backupset restore and the 3584, things have been running pretty smooth. Mark B. -----Original Message----- From: Anwer Adil [mailto:[EMAIL PROTECTED]] Sent: Sunday, November 24, 2002 10:10 PM To: [EMAIL PROTECTED] Subject: ANR8302E I/O error Hello All, I am getting the following error from two of my three drives in the IBM3583 library while trying to verify the label on the tape volume: ANR8302E I/O error on drive DRIVE3 (mt3.0.0.5) (OP=READ, Error Number=1117, CC=0, KEY=00, ASC=00, ASCQ=00, SENSE=70.00.00.00.00.00.00.1C.00.00.00.00.00.00.00.00.00- .00.00.00.00.01.20.20.20.20.20.20.20.00.00.00.06.9D.03.0- 0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.- 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00- .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0- 0.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. The library is attached to a Compaq Proliant ML350 running Windows 2000 Advances server via a Compaq 64-Bit/66-Mhz Dual Channel Wide Ultra3 SCSI Controller which is actually a Adaptec 39160 controller OEM by Compaq. The two drives were replaced by IBM but that didn't help. I have the latest firmware on the library and the tape drives. Anyone have a clue what is going on here? Thanks Anwer Adil LAN Administrator Columbia University Law School PH: (212) 854-5611 FX: (212) 854-1749 EM: [EMAIL PROTECTED]
