It would have been nice to include this info in the doc (note: When you click OK, the regedit program will automatically correct this registry key by adding the missing x"0000" value to the key).
Thanks, again. Andrew Raibeck <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[email protected]> 12/11/2007 09:44 AM Please respond to "ADSM: Dist Stor Manager" <[email protected]> To [email protected] cc Subject Re: [ADSM-L] ANS1009W DRM error and "recommended fix" An earlier revision of this document actually had you manually add the extra x'0000' value, but it turns out to be unnecessary. The document has since been revised with the simpler steps you cite below. When you click "OK", Regedit automatically corrects the value so that it is properly terminated. Regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Tucson/[EMAIL PROTECTED] Internet e-mail: [EMAIL PROTECTED] IBM Tivoli Storage Manager support web page: http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <[email protected]> wrote on 12/11/2007 07:32:11 AM: > This is mostly for Andy but any help is appreciated.... > > We are having the "ANS1009W DRM FilesNotToBackup RC 13" error described in > the document: > > http://www-1.ibm.com/support/docview.wss?uid=swg21243837 > > > Unfortunately, some of the recommendations make absolute no sense to me or > my Windows experts. > > HOW TO REPAIR THE REGISTRY KEY - METHOD 1 > 1. From the Windows desktop, click Start-->Run... In the Run dialog, type > regedit, then click OK. This will launch the registry editor. > > 2. Navigate to the following registry subkey: > > HKEY_LOCAL_MACHINE\ > SYSTEM\ > CurrentControlSet\ > Control\ > BackupRestore\ > FilesNotToBackup > > 3. In the right-hand pane of the registry editor, locate DRM. Right-click > on DRM and select Modify from the pop-up menu (alternatively, double-click > on DRM). The Edit Multi-String dialog will appear. Below is an example of > this dialog: <graphic omitted - only shows the DRM key value> > > 4. Do not change anything in the Value data window. Just click OK. Then > select the File-->Exit menu item to close regedit. > > The last statement puzzles us. Basically, once you navigate to this > registry key, DO NOT CHANGE ANYTHING ??????? > > How exactly does this fix anything ????????
