You aren’t "visibly" changing anything, but behind the scenes regedit is placing another needful character (newline?) that was missed the first time
Steve Schaub Systems Engineer, WNI BlueCross BlueShield of Tennessee 423-535-6574 (desk) 423-785-7347 (cell) -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Carpenter, Curtis Sent: Tuesday, December 11, 2007 9:36 AM To: [email protected] Subject: Re: [ADSM-L] ANS1009W DRM error and "recommended fix" I don't know how it fixes it, but I know I had the same problem, folllowed the instructions for the recommended fix, and I no longer receive the error. ----- Original Message ----- From: ADSM: Dist Stor Manager <[email protected]> To: [email protected] <[email protected]> Sent: Tue Dec 11 09:32:11 2007 Subject: [ADSM-L] ANS1009W DRM error and "recommended fix" This is mostly for Andy but any help is appreciated.... We are having the "ANS1009W DRM FilesNotToBackup RC 13" error described in the document: http://www-1.ibm.com/support/docview.wss?uid=swg21243837 Unfortunately, some of the recommendations make absolute no sense to me or my Windows experts. HOW TO REPAIR THE REGISTRY KEY - METHOD 1 1. From the Windows desktop, click Start-->Run... In the Run dialog, type regedit, then click OK. This will launch the registry editor. 2. Navigate to the following registry subkey: HKEY_LOCAL_MACHINE\ SYSTEM\ CurrentControlSet\ Control\ BackupRestore\ FilesNotToBackup 3. In the right-hand pane of the registry editor, locate DRM. Right-click on DRM and select Modify from the pop-up menu (alternatively, double-click on DRM). The Edit Multi-String dialog will appear. Below is an example of this dialog: <graphic omitted - only shows the DRM key value> 4. Do not change anything in the Value data window. Just click OK. Then select the File-->Exit menu item to close regedit. The last statement puzzles us. Basically, once you navigate to this registry key, DO NOT CHANGE ANYTHING ??????? How exactly does this fix anything ???????? Please see the following link for the BlueCross BlueShield of Tennessee E-mail disclaimer: http://www.bcbst.com/email_disclaimer.shtm
